Pharmacy Technician Customer Care Representative

4 weeks ago

Gretna, United States CONSONUS PHARMACY SERVICES Full time

Ready for a new pace and industry to use your knowledge as a Pharmacy Technician? Any interest in being an integral member of an All-Star team whose primary goal each day is building partnerships? Love to learn more to strengthen your skills? If you answered yes, then look no further, we have the job you’ve been dreaming of. Our long-term care pharmacy is looking to add only exceptional Pharmacy Technicians to our Customer Care team that are looking to grow their career.

Our Company is Consonus Pharmacy

We are a pioneer in long-term care and continue to revolutionize the industry through innovative technology and personal, innovative service. We take pride in hiring exceptional individuals who are proactive, forward thinking team players who want to play a key role in keeping CP at the top of our industry. We are passionate about long-term care and building partnerships with our clients. Maintaining our positive workplace culture is also business success to us.

What will a Pharmacy Technician do as a Customer Care Representative every day?

  • Build a positive and professional rapport with clients through inbound communication.
  • Triage information to correct internal avenues ensuring efficient handling of information in a timely manner.
  • Train to be an expert in pharmacy processes and various EMR software programs.
  • Help problem solve to answer client’s questions and build the relationship with each one.
  • Act as the communication lead between the department and pharmacy, and problem solve to ensure and maintain efficient processes.
  • Provide a high level of customer service to physicians, clients, and other internal/external customers.

Pharmacy Technician minimum requirements will include:

  • High school education or equivalent required.
  • Pharmacy Technician Certification with 1-year experience working in the healthcare field preferred
  • Knowledge of prescription and/or medical terminology required
  • Ability to become a National Certified Pharmacy Technician
  • 1 year customer service experience required
  • Proficient computer skills
  • Strong written skills required
  • Strong professional oral communication skills required
  • Strong organizational and analytical skills required
  • Must be able to actively contribute to a positive team environment
  • Must be detail oriented with the ability to handle multiple tasks, remain focused, and work independently
  • Must be a self-starter with the ability to thrive in a fast-paced environment

You must be reliable and have a solid work history to be seriously considered for the position. A completed pre-employment drug screen and background check will be conducted.

Position hours may vary between the hours 8:00am and 6:30pm. Monday through Friday, with rotating weekend shifts.

Benefits:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • PTO
  • 401(K) & Match
  • Work/Life Balance
  • Opportunity for Continuing Education

Consonus Pharmacy is an Equal Opportunity Employer

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