Technical Trainer

1 week ago

Sterling Heights, United States Alta Equipment Full time

Technical Trainer Job ID 2023-5572 of Openings 1 Job Locations US-MI-Sterling Heights Category Service Overview Come work for the largest equipment dealer in North America Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Work schedule: M-F, day shift Responsibilities Our Material Handling Group is currently looking for a full time Corporate Trainer for the Eastern Michigan area (Livonia, Romulus, Sterling Heights). The primary responsibilities of the position consist of, but are not limited to: Conduct technical training for internal technicians Work with local managers to track and schedule training to keep technicians up to date with current requirements Stay up to date on current products Provide technical troubleshoot for technicians and customers as needed and work within support ticketing system Completing training in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Qualifications Previous experience is highly preferable Knowledge of safety compliance for operating equipment Coach, evaluate and develop skills of class participants Traveling between our branch offices and customer sites as needed Strong working knowledge of electric and internal combustion units Good mechanical aptitude Excellent verbal and written communication skills and professionalism required. Ability to work with people of various levels of intelligence. Technical background with good computer skills Well organized Willingness to learn Desire to succeed and a flexible "can do" attitude Computer programs - Microsoft Word, Excel, PowerPoint and Outlook Language Skills - High: Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. High School diploma, or GED equivalent Must have valid driver's license, clean driving record and automobile insurance Physical Demands/

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