IT Associate
4 months ago
Grand Rapids, United States
iMPact Business Group
Full time
Job Description Major Responsibilities:
- Supports data analysis and reporting for the Firm
- Provide support to the Operations and Compliance team on various data related projects
- Provide technical support to team members for basic trouble shooting of software and hardware
- Maintenance, administration and upkeep of information in various technology platforms both from a Compliance and Operations standpoint
- Basic troubleshooting and access assistance for internal team and Affiliates
- Maintenance and upkeep of the phone system technology
- Acts as liaison to the outsourced IT team for structural and technical issues
- Monitoring of internal hardware and software inventory
- Monitoring of cybersecurity programs and systems
Educational Requirements
- Bachelor's degree or equivalent experience in data maintenance / IT.
- 3 years or more IT or systems management experience
- Experience or knowledge related to cyber security is preferred
- Proficient knowledge of the full Microsoft Office Suite
- Experience supporting Office 365
- Ability to provide IT troubleshooting
- Ability and desire to take proactive action and initiative to identify and resolve problems
- Highly detail oriented
- Excellent problem-solving skills and the desire to find solutions
- Strong organization and communication skills
- Ability to self-manage, prioritize and organize
- Electronic interpersonal communication skills
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
- Monday to Friday
- Bachelor's (Required)
- Data management: 3 years (Required)
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