Senior Employee Relations Advisor/Specialist

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today

Job Summary:

The Senior Employee Relations Advisor provides expertise in case management, performance improvement, and policy compliance, while managing escalated cases and leading complex investigations. This role delivers consistent, high-quality service, upholding our team's commitment to excellence and professionalism and enhancing the employee experience. Acting as the primary contact for site leadership teams within their scope, the Senior Advisor builds trusted relationships, delivers timely data and analysis, and provides actionable recommendations to improve employee relations outcomes. They also contribute to cross-functional initiatives and strategic projects that align with the goals of the COE and the HR function.

Key Responsibilities:

• Manage escalated and high-risk employee relations cases, leading complex investigations and providing recommendations for fair and timely resolutions.

• Serve as the primary contact for site leadership teams within the assigned geographic area, building trusted relationships and providing timely data, analysis, and actionable recommendations to improve employee relations outcomes.

• Provide expert guidance on the interpretation and application of HR policies, ensuring compliance and providing insights to inform policy updates and education initiatives

• Coach managers on conflict resolution, policy compliance, and performance improvement plans (PIPs) to drive accountability and engagement.

• Support complex employee separations, ensuring legal compliance and maintaining consistency in handling sensitive cases.

• Maintain accurate and detailed documentation of employee relations cases in the case management system to ensure adherence to SLAs.

• Deliver exceptional service in all interactions, promoting a fair, professional, and engaging employee experience.

• Contribute to strategic projects and initiatives focused on advancing the goals of the COE and the broader HR organization.

• Act as mentors to Employee Relations Advisors, providing coaching, career guidance, and support for professional development to enhance team capabilities.

• Collaborate on the design and execution of quarterly ER communication/education campaigns, using site-level insights and emerging trends to ensure relevant and impactful content.

Qualifications:

• Education : Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Experience : 5+ years of experience in employee relations, conflict resolution, and investigations.

• Skills : Expertise in managing complex employee relations cases, coaching managers, and ensuring compliance with policies and labor laws. Demonstrated understanding of employee relations practices, performance improvement processes, and policy interpretation.

• Other : Strong knowledge of employment law, excellent communication and analytical skills, and the ability to provide data-driven insights to senior leadership.

• Work Authorization: Must be Authorized to work in the United States without sponsorship now or in the future.

• Location: Individuals based in St. Louis, MO, Kennesaw, GA, or Dayton, OH areas preferred.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team

Our Commitment to Diversity, Equity & Inclusion

At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live. 

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com

With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.