![University of Tennessee](https://media.trabajo.org/img/noimg.jpg)
IT Technician II, Graduate
1 month ago
Haslam College of Business
Regular Full-Time, Market Range 6
(Multiple Positions)
The Haslam College of Business (HCB) at the University of Tennessee, Knoxville, invites applications for an IT Technologist II (Full-time, Non-exempt) in the Graduate & Executive Education (GEE) Office. Reporting to the Director of Digital Marketing and Technology, this position will provide day-to-day technical, operational and data management support to the students, faculty and staff of the Office of Graduate and Executive Education and to also work on the CRM to improve data accuracy and information management. This position is responsible for maintaining data integrity in a customer relationship management environment, reporting from the CRM, providing technical (CRM & IT) and administrative support as needed.
Qualifications:
Responsibilities:
- Technology Support: Staff and Faculty
- Installation and maintenance of personal computers, loading software, printer maintenance, imaging PCs, and providing local and remote end-user support
- Identify, research, and resolve technical problems for all end-user equipment to include but not limited to laptops, desktops, desk phones, printers, camcorders, AV equipment and scanner devices
- Manage and track all loaner equipment and inventory of the same.
- Respond quickly to telephone calls, email, and personnel requests for technical support providing impeccable customer service
- Provide routine monitoring, testing, and analysis of all related IT system elements and maintain all IT equipment in a functional and ready to deploy state.
- Assist faculty and staff with their IT needs and help trouble shoot any technical issues.
- Provide classroom and team room infrastructure technology support to faculty and staff.
- Assist faculty and staff on their needs regarding special projects and use of software programs such as: Office, Zoom, Canvas, etc.
- Provide guidance to faculty and staff on the best technical solution for their project requirements.
- Assist supervisors and other team members with ongoing and upcoming technology based projects
- Provide project specific video support as assigned.
- Technology Support: Students
- Assist students in setting up their computers to be able to connect to the UT network.
- Assist students in any technical needs they have while on campus or off campus.
- Provide support both during on campus events as well as distance learning sessions as requested.
- Provides skilled installation on new equipment and software as needed in support of programs.
- Data Management:
- Coordinate with various admission teams on campus to receive, process, evaluate and assign transcripts to application records in SLATE.
- Serve as the subject matter expert for the GEE instance of SLATE and make recommendations to improve processes and provide product support.
- Responsible for data clean up and data integrity management of existing and new data in various CRM platforms (Dynamics 365, SLATE, etc).
- Assist staff with their CRM business needs and provide technical assistance as and when requested.
- CRM Support:
- Work with various stakeholders and users on the continuous improvement of the CRM (Dynamics 365, SLATE, etc) functionality.
- Continually work on the usability and integrate UX improvement to the CRM.
- Other CRM responsibilities as assigned.
- Required Qualifications and Experience:
- Associate's degree required
- Requires at least 2 years of customer support in the technology field.
- Desired Qualifications and Experience:
- Bachelor's degree preferred
- Experience preferably in higher education set up with experience assisting in classroom technology and assisting faculty, students and staff with their technical needs.
- 1+ years of experience using Microsoft Dynamics 365, preferably in a higher education or executive education environment.
- Required:
- The position requires a high level of knowledge in troubleshooting and setting up or PC's and Mac's.
- Strong working knowledge of software like Office Suite (especially Excel), Creative Cloud, Zoom, Canvas, Microsoft Dynamics 365 and SLATE (or comparable CRM platform).
- The position requires strong customer service skills and tact in dealing with faculty, staff, students, prospective students, guest and others.
- Ability to handle multiple projects and handle multiple technical issues at the same time and complete them in a timely fashion.
- Preferred:
- Knowledge of working of databases and HTML.
Application Process:
The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.
Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.
-
Maintenance Technician II
3 weeks ago
Knoxville, United States Flowers Baking Co. Knoxville Full timeWhy Flowers?Flowers Foods, Inc. (NYSE: FLO) is one of the largest producers of packaged bakery foods in the United States with 2022 sales of $4.8 billion. Among the company's top brands are Nature's Own, Dave's Killer Bread, Wonder, Canyon Bakehouse, and Tastykake. Learn more at www.flowersfoods.com.Our team is the essential ingredient to success. We embrace...
-
Maintenance Technician II
3 weeks ago
Knoxville, Tennessee, United States Flowers Foods Full timeWhy Flowers?Flowers Foods, Inc. (NYSE: FLO) is one of the largest producers of packaged bakery foods in the United States with 2022 sales of $4.8 billion. Among the company's top brands are Nature's Own, Dave's Killer Bread, Wonder, Canyon Bakehouse, and Tastykake. Learn more at Our team is the essential ingredient to success. We embrace diversity and foster...
-
Radiology Special Procedures Technician II
2 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe role of Radiology Special Procedures Technician II involves specialized expertise in the field of vascular interventional radiography. This position is critical for providing high-quality imaging services in a clinical setting.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob...
-
Radiology Special Procedures Technician II
5 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a skilled Radiology Special Procedures Technician II to join our esteemed medical facility. This role is essential in providing high-quality imaging services and supporting our vascular interventional radiography team.Shift DetailsThe technician will work a day shift from Monday to Friday, 8:00 AM to 4:30 PM, with an...
-
Radiology Special Procedures Technician II
5 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a qualified Radiology Special Procedures Technician II to join our team. This role involves working in a dynamic environment where your skills in vascular interventional radiography will be essential.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob ResponsibilitiesProvide...
-
Radiology Special Procedures Technician II
16 hours ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II is responsible for performing advanced imaging procedures in a clinical setting. This role requires a strong understanding of vascular interventional radiography and the ability to work effectively in a fast-paced environment.Work ScheduleDays: Monday to Friday, 8:00 AM to 4:30 PMOn-call: 11 to...
-
Radiology Special Procedures Technician II
6 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a qualified Radiology Special Procedures Technician II to join our team. This role requires expertise in vascular interventional radiography and a commitment to delivering high-quality patient care.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob ResponsibilitiesPerform...
-
Radiology Special Procedures Technician II
6 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a qualified Radiology Special Procedures Technician II to join our team. This role involves performing specialized radiographic procedures and ensuring high-quality patient care.Certification RequirementsAART RTVI - Vascular Interventional RadiographyJob DetailsImmediate start requiredSchedule: Monday to Friday, 8:00 AM to...
-
Field Technician II
6 days ago
Knoxville, Tennessee, United States MasTec Network Solutions Full timeBecome a valued member of MasTec Network Solutions as a Field Technician II, where we emphasize innovation, safety, and excellence in service delivery. Our commitment is to ensure a secure working environment while delivering top-notch solutions to our clients.Key Responsibilities:Analyze installation guidelines for various construction initiativesDevelop...
-
Radiology Special Procedures Technician II
5 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a skilled Radiology Special Procedures Technician II to join our team. This role involves performing advanced radiological procedures and providing exceptional patient care.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob ResponsibilitiesExecute specialized radiology...
-
Radiology Special Procedures Technician II
12 hours ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II plays a crucial role in delivering high-quality imaging services. This position requires a dedicated professional with expertise in vascular interventional radiography.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob DetailsStart Date:...
-
Radiology Special Procedures Technician II
2 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II plays a crucial role in delivering high-quality imaging services. This position requires expertise in vascular interventional radiography and a commitment to patient care.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob DetailsImmediate...
-
Radiology Special Procedures Technician II
2 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II plays a critical role in delivering high-quality imaging services. This position requires a dedicated professional who is prepared to meet the demands of a dynamic healthcare environment.Certification RequirementsAART RTVI - Vascular Interventional RadiographyJob DetailsStart Date: ImmediateWork...
-
Radiology Special Procedures Technician II
15 hours ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II plays a crucial role in delivering high-quality imaging services. This position is essential for supporting the diagnostic and therapeutic needs of patients.Certification RequirementsAART RTVI - Vascular Interventional RadiographyJob ResponsibilitiesPerform specialized radiology procedures.Work...
-
Molding Machine Technician II
2 months ago
Knoxville, United States Woodstream Full timeJob DescriptionJob DescriptionWoodstream has a rich history of over 150 years, and we are an essential, life sustaining business. We provide pest & animal control products that destroy disease carrying insects & rodents. We provide a safe work environment including screening, social distancing, and sanitation processes. We have an immediate opportunity...
-
Radiology Special Procedures Technician II
10 hours ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewWe are seeking a qualified Radiology Special Procedures Technician II to join our esteemed organization. This role involves providing exceptional radiological services in a dynamic environment.Certification RequirementsAART RTVI - Vascular Interventional RadiographyJob ResponsibilitiesPerform specialized radiological procedures with...
-
Radiology Special Procedures Technician II
14 hours ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe role of the Radiology Special Procedures Technician II involves a range of responsibilities in the field of radiology, specifically focusing on vascular interventional procedures. This position is essential for providing high-quality imaging services.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography...
-
Radiology Special Procedures Technician II
2 days ago
Knoxville, Tennessee, United States North Metro Knoxville Medical Full timePosition OverviewThe Radiology Special Procedures Technician II plays a crucial role in delivering high-quality imaging services. This position requires a dedicated professional with expertise in vascular interventional radiography.Certification RequirementsAART RT CertificationVI - Vascular Interventional Radiography CertificationJob DetailsStart Date:...
-
Refrigeration Service Technician II
5 days ago
Knoxville, United States Food City Full timeJOB SUMMARY: The Refrigeration Technician II is responsible for the support of the retail operations through maintenance, installation, and repair of refrigeration, heating, and ventilation equipment. Responsible for processing and completing work orders, installing new refrigeration systems, troubleshooting mechanical failures, and performing equipment...
-
Solar Operations and Maintenance Technician II
2 months ago
Knoxville, United States Silicon Ranch Corporation Full timeJob DescriptionJob DescriptionSalary: Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America.We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches...