Clerk Typist

Job Type

Full-time

Description

JOB DESCRIPTION

TITLE :

DEFINITION : Reporting to the Manager of Support Services, this position is responsible for clerical support to staff of PCA Care Connections.

QUALIFICATIONS :

Education:

• High School diploma or equivalent

Experience:

• Minimum of one-year experience in an office environment typing letters, memos and miscellaneous correspondence.

• Typing speed of at least 40 wpm, and excellent grammatical and computer knowledge skills required.

• Proficiency in Microsoft Office is preferred.

Professional Characteristics:

• Excellent telephone manner and customer service skills required.

• Motivated, flexible, and hardworking, can work independently and part of a team.

DUTIES AND FUNCTIONS :

a. Provides clerical support to department staff.

b. Type letters, forms, reports, memos, minutes, etc., from rough draft and corrected copy.

c. Prepares new participant information packets.

d. Organizes and maintains Docushare collection files.

e. Scans documents into Docushare.

f. Transfers and collates statistical data for data collection and reporting as needed.

g. Enters data into automated participant demographic and tracking systems.

h. Answers agency phones, greets and directs visitors.

i. Distributes PPEs, stationery supplies, etc. to staff as needed.

j. Organizes and forwards in-coming and out-going mail correspondence.

k. Performs a variety of related clerical duties as may be assigned.

l. Serves as back-up to other support staff

Revised 2/2022

Salary Description

Annual