Director of Operations

4 weeks ago

Houston, Texas, United States Cogent Talent Solutions Full time

Our client founded in 1952, is a privately owned distributor, fabricator, and installer of construction products focusing on high-quality fencing and gate solutions for commercial and residential clients across Southern Texas.

SOUTHWEST HOUSTON, MISSOURI CITY AREA HQ (Beltway 8 & Fort Bend Parkway)/HOUSTON OPERATIONS/SOUTHEAST TEXAS CUSTOMERS-The company employs 25 people and runs a single manufacturing plant at its headquarters. It has established itself as a market leader, recognized for its high-quality craftsmanship and outstanding customer service.

The Director of Operations will report to the President/Owner, who has been General Manager since 2007 and has 35 years of experience in construction. They will serve as a key member of the Executive Leadership Team (President, Director of Operations, Director of Finance/Controller, Director of Sales & Business Development). The Director of Operations oversees daily operations, optimizes processes, and manages resources to improve efficiency and profitability. This role demands a strong leader with expertise in construction product distribution, fabrication, and installation and the ability to develop and implement operational strategies for continuous improvement as the company grows.

QUALIFICATIONS:

  • More than 10 years of experience in operations management, particularly in the construction, installation, fabrication, or distribution sectors.
  • Demonstrated a history of enhancing operational efficiency and boosting profitability.
  • Experience managing production and fabrication, installation, construction, or related settings.
  • A solid understanding of project management, bidding processes, and job costing.
  • Experience in CRM, preferably with BIGIN/Zoho, or other operational systems to improve business functions.
  • Financial acumen and the ability to analyze financial reports, profit and loss, balance sheets, cash flow, and manage budgets.
  • Understanding regulatory requirements, permits, and industry standards related to fencing and gates associated with constriction.
  • Demonstrated exceptional leadership abilities encompassing team building, performance evaluation, accountability, and coaching experience.
  • Must possess an entrepreneurial spirit and a competitive drive to succeed, be organized, and have strong time-management skills.
POSITION DUTIES:
  • OPERATIONAL LEADERSHIP & STRATEGY:
  • Supervise daily business operations, including installation, project management, and logistics, and support customer relations.
  • Develop and implement operational strategies that enhance revenue and profitability growth while maintaining high-quality construction standards and services.
  • Maximize workflow efficiency in construction, fabrication, and installation processes to meet customer demand and improve margins.
  • Oversee procurement, logistics, vendor negotiations, and inventory management to reduce costs and improve project outcomes execution.
  • Drive ongoing improvement initiatives by making data-driven decisions to enhance operations and create and prepare operating procedures (SOPs).
  • SALES & BUSINESS DEVELOPMENT SUPPORT:
  • Collaborate closely with the Director of Sales & Business Development to align operational capabilities with sales objectives and market opportunities.
  • Review bidding and estimating processes to ensure competitive and profitable proposals for commercial and residential projects.
  • Contribute to developing pricing models and cost structures to enhance project profitability.
  • Support the sales team by facilitating efficient project execution, from contract signing to the installation's completion.
  • FINANCIAL & PERFORMANCE MANAGEMENT
  • Collaborate with the Director of Finance/Controller to supervise budgets, control expenses, and improve financial projections.
  • Monitor KPIs and operational metrics to identify trends and opportunities for improvement.
  • Lead efforts to lower costs while maintaining quality in construction and installation services excellence.
  • Supervise performance-profit-sharing and incentive programs to enhance team performance.
  • TEAM LEADERSHIP & CULTURE
  • Ensure safety, compliance, and regulatory standards to maintain a secure and compliant workforce.
  • Ensure the company's employees and sub-contractors are well-trained, motivated, and aligned with HFCO's strategic goals.
  • Develop succession plans and training programs to equip the next generation of leaders.
  • Adhere to the employee handbook, reporting guidelines, and business plan-non-compete and confidentiality agreements.
Benefits Package:
  • 401(k) Plan: Company match of up to 4% of your contributions.
  • Health Insurance: 50% company-subsidized medical insurance for employees and their families dependents.
  • Additional Coverage: Disability, dental, vision, and life insurance are available but not subsidized.
  • Paid Time Off (PTO): 15 days of PTO annually, plus paid company holidays
  • Vehicle Allowance: A monthly allowance of $500 to support business-related travel.
  • Professional Development: $1,000 annual stipend for professional growth, which covers industry events, certifications, or training programs
$100,000 - $120,000 a year

Performance Profit Sharing: Eligible for profit sharing of up to 15% of the annual base salary, paid biannually in July and January, based on individual and company performance.

Annual Performance Review: Opportunity for annual merit increases and performance-based bonus adjustments.

Quarterly Bonuses: Extra performance-based bonuses for exceeding quarterly expectations targets.

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