Overnight Agent/Night Auditor
5 days ago
What you will be doing
- Perform all daily audit functions for front office and each outlet of the hotel.
- Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
- Complete back-up of front office computer system and night audit program daily (if applicable).
- Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
- Understand, know and follow management company's accounting and credit policies and procedures.
- Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
58 State Circle, Annapolis, Maryland 21401
Experience 18th-century charm incorporated with 21st-century convenience at our historical inns in Historic Downtown Annapolis, Maryland. Comprised of three historic buildings, our iconic Inns offer a mix of Victorian character and modern lifestyle amenities. Our beautifully restored boutique hotel celebrates a place in American history, and each inn is within walking distance of Chesapeake Bay attractions.
Requirements
What we are looking for
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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