Retail Housekeeping Team Member

3 days ago

Baton Rouge, United States America's Thrift Stores Full time
What's In It For You

  • EVERY employee is bonus eligible after 90 days
  • Employee discounts
  • Variety of jobs including Monday-Friday day shifts
  • Need flexible part time hours? We've got'em
  • Growth opportunities
  • Help others through our charity partners
  • Save the environment
Why We Will Love You
  • Your smile lights up the room
  • Your care for our customers
  • Your unique personality and amazing attitude
  • You are a team player ready to work with a diverse group of co-workers
  • You know how to operate a register? Even better
  • It's never too early to start gaining work experience. You can join our team starting at 16 years old
What Does a Retail Team Member Do Anyway?
  • Greet and interact with customers
  • Operate the register when needed
  • Help keep our sales floor clean and attractive to our customers
  • Share information about our charity partners and our mission with our customers
  • Assist customers with questions and concerns
  • Lift up to 15 lbs.
Teamwork Makes The Dream Work

Our retail teams work together to provide an excellent experience for our donors and customers. Whether we are building eye catching displays, helping someone find the perfect jeans (thrifting one pair of jeans saves the world 1,800 gallons of water ya know) or explaining our charity contributions at the checkout, we combine our passion for customer and community service.

Why You Will Love Us: Our Mission, Vision and Values

Mission

To Give Back By...
  • Positively impacting the environment and the communities we serve
  • Providing values that meet our customer's needs and wants
  • Reducing millions of pounds of waste each year
  • Supporting local charities
  • Creating jobs
Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values
  • People First
    • We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You
  • Customers and Donors
    • Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
  • Community
    • We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
  • Continuous Improvement
    • We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
  • Growth
    • Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.
Position Title: Retail Team Member

Department: Operations

Reports To: General Manager

Position Purpose and Objectives

America's Thrift Stores is currently seeking Retail Team Members We are looking for individuals with excellent customer service abilities, a strong work ethic, and a genuine desire to assist others. Successful applicants will excel in driving sales by delivering exceptional customer service both at the register and on the sales floor. Responsibilities include maintaining proper display setups, ensuring merchandise presentation is top-notch, and upholding cleanliness standards for operational efficiency. We are specifically seeking outgoing self-starters who are goal-driven and thrive in dynamic environments. This role offers a unique opportunity for individuals to blend their passion for business with the chance to make a positive impact in their communities.

Roles and Responsibilities
  • Warmly greets and engages with customers upon entry
  • Promptly responds to customer inquiries and requests
  • Assists customers in locating merchandise throughout the store
  • Attends promptly to cash register calls and operates the register as necessary
  • Approaches tasks with a strong sense of urgency
  • Adheres to proper procedures for handling claims merchandise
  • Maintains a well-organized and visually appealing sales floor
  • Possesses knowledge of products, discounts, and the company's mission
  • Stays informed about all aspects of store operations
  • Completes any additional duties as assigned by management
Skills and Qualifications
  • High School Degree, GED or equivalent work experiences preferred
  • Must be at least 16 years of age
  • Displays excellent sales and customer service skills through interactions both in person and on the phone
  • Ability to anticipate customers' needs and recommend merchandise
  • Prolonged periods of standing and walking throughout the retail space.
  • Ability to count and handle money
  • Ability to operate cash register
  • Must be able to meet physical demands
  • On-the-job training provided
Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:
  • Occasionally - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling, and smelling.
  • Continuously - walking on tile/concrete, bending, kneeling, and reaching waist/overhead level.
  • Continuously - Sitting, standing on tile/concrete, handling merchandise, talking, seeing, and hearing.
Other:
  • Mostly regular hours, working evenings, weekend and holiday hours as needed.
  • Working environment involves inside the store with controlled temperatures and outside conditions with varying weather and temperatures.
Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Other details
  • Pay Type Hourly
  • Min Hiring Rate $10.00


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