Food Industry Retail Manager

2 weeks ago

Austin, United States Central Texas Food Bank Full time
Description

About Central Texas Food Bank -
Looking for a way to make a difference without sacrificing a competitive salary and excellent benefits? Apply to join the Central Texas Food Bank team We're looking for highly-motivated people to bring their unique skills to our mission of nourishing our neighbors and leading our community in the fight against hunger. As the region's largest hunger relief charity, the Food Bank offers a diverse and inclusive workplace, professional development opportunities, and a culture of promoting from within. Our core values, Compassion, Honesty, Accountability, Respect and Teamwork, chart our course.

Position Overview - The Central Texas Food Bank is looking for a dynamic Retail Manager in our Food Industry Department. This role will focus on developing and maintaining relationships with food donors to ensure eatable foods are available for the food bank. The Retail Manager owns the relationships with all our Food Industry partners and manages a team that makes regular calls on all locations such as HEB, Walmart, Sam's Club, and Costco, as well as distribution centers and food manufacturing locations. This position will spend significant time out of the office visiting donors to ensure they have a thorough understanding of established donation processes while also targeting efforts to expand the number of food donors in the system.

Relationships - The Food Industry Retail Manager reports directly to the Director of Food Industry and manages the Retail Program team. This position works in close collaboration with the warehouse and logistics team to ensure food donations are handled successfully. This position is highly visible internally and externally.

Requirements

Your Qualifications
  • Bachelor's degree or equivalent experience
  • Experience working with food retailers or within food industry
  • Experience supervising regular full-time paid staff, including effective training, supervision and delegation to others.
  • Strong interest in reducing food waste and collaborating with other organizations to reduce regional food insecurity.
  • Strong computer skills including Microsoft Office, Word, Excel, Outlook, PowerPoint, internet applications in a Windows environment, and ability to learn internal software and applications.
  • Strong organizational skills and practices.
  • Excellent written and verbal communication skills.
  • A valid government-issued driver's license.
Bonus points for
  • Knowledge of food insecurity and hunger relief, especially in the Central Texas region
  • Experience with Salesforce, Ceres and MealConnect
  • Bi-lingual in English and Spanish
Your Responsibilities
  • Select, hire, train, develop and supervise direct reports
  • Set performance goals for team members that align with CTFB strategies and evaluate on a regular basis.
  • Effectively coach team members and ensure they develop the technical, leadership and professional skills necessary for success.
  • Establish and maintain long-term, productive relationships with grocery retail donors at the store and regional management levels to ensure a consistent flow of nutritious donated food and non-food items.
  • Maintain strong, cooperative relationships with the food bank's Transportation and Warehouse staff, including CTFB Drivers
  • Act as an advocate in the reduction of food waste by educating key partners of the impact of eliminating hunger.
  • Onboard new grocery retail store locations to the food rescue program as needed.
  • Maintain timely and appropriate donor recognition communications.
  • Maintain accurate and timely donation spreadsheets and provides reports as required. Provide monthly key performance indicator (KPI) data and other monthly or quarterly reports.
  • Setup donors and item numbers in CERES & other databases as needed.
  • Visit retail donors within 21 county service area.
  • Travel extensively, approximately 50%, within our 21 county service.
  • Preparation of reports tracking goals, metrics and deadlines.
  • Commit to supporting CTFB's mission, vision, values, and culture
  • Perform additional duties as necessary and/or requested.

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