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Telecom Operator
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Janesville, Wisconsin, United States Mercy Health System Full timeJob SummaryAs a Telecom Operator at Mercy Health System, you will be responsible for operating switchboards and telecommunications systems to efficiently relay incoming, outgoing, and interoffice calls. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesGreets...
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Telecom Service Representative
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Janesville, Wisconsin, United States Mercy Health System Full timeJob SummaryWe are seeking a skilled Telecom Operator to join our team at Mercy Health System. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and visitors.Key ResponsibilitiesCustomer Service: Greet customers, provide facility/location information, and answer and transfer incoming calls...
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Telecom Operator 1
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Janesville, United States Mercy Health System Full timeOverview Operates switchboard and other telecommunications systems to page and relay incoming, outgoing, and interoffice calls by performing the following duties and other duties as assigned. Partner may be required to work alternate shifts and weekends. Responsibilities Essential Duties and Responsibilities Greets customers, provide facility/location...
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Telecom Operator 1
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Janesville, United States Mercy Health System Full timeOverview Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: Employee engagement, empowerment and growth Teamwork toward our common goal - providing exceptional health care services with a passion for making lives...
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Network Engineer
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Telecom Operator
3 months ago
JOB REQUIREMENTS: Overview Operates switchboard and other telecommunications systems to page and relay incoming, outgoing, and interoffice calls by performing the following duties and other duties as assigned. Partner may be required to work alternate shifts and weekends. Responsibilities Greets customers, provide facility/location information, answer and transfer incoming calls promptly and courteously in order of priority. Monitors all gas alarms, blood bank temperature, LifeLine alarms, fridge/freezer alarms, door/elevator alarms, security cameras, and emergency codes as required by facility. Announces and pages emergency codes accurately and with expediency. Assists partners with the use of the Language Line and clean Language Line phones after each use. Replace patient phones and staff pagers as needed. Pages or calls the assigned on-call Mercyhealth employees and answering service physicians based on the information in the individual profile instructions. May vary by location. Receives, enters, and accurately relays all messages, changes in on-call coverage, and page blocks as required. Enters and maintains crucial on-call information in an accurate and timely fashion utilizing appropriate documentation and communication with co-workers. Duties may vary by location. Education and Experience Graduate of high school or equivalent. One year of customer service experience required. Three months of experience as an operator of similar equipment preferred. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the partner must have good manual dexterity to operate a keyboard and telephone; repetitive finger/wrist movement associate with use of keyboard; able to talk and hear; prolonged sitting. The partner must frequently sit; use hands to handle, finger to feel; reach; talk and hear. The partner must occasionally stand and walk; and stoop. The partner must exert up to two pounds of force occasionally. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include frequent close vision and color vision. Occasional distance vision, peripheral vision, depth perception and ability to adjust focus. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds... For full info follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7BE290F3A61D4A30
