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Medical Assistant
2 months ago
Why Join Us?
The team at ECHO is comprised of the brightest and most dedicated professionals in oncology care. Working at ECHO provides an opportunity to deliver the highest level of care and service to patients while in a supportive, close knit and cutting edge environment.
Job Description:
- Proficiently complete patient rooming process, which includes vitalizing, drawing blood, reviewing medications, and obtaining recent medical history.
- Enter lab orders into the Labdaq accurately, print labels and label tubes accurately and appropriately.
- Document all work within patient charts.
- Review Summary Page with patients as part of the rooming process including PHQ-9, Plain Scale, and Patient Activation Measures.
- Monitor medication refills/prescription line/medical assistant inbox for rx refills, review MD notes for accuracy, and submit refill requests
- Communicate patient issues with provider, social worker, nutritionist, and supervisors.
- Answer patient questions and/or return patient calls in a timely manner.
- Review, prep, and monitor providers schedules at least a week out for consistency, and address any scheduling issues that require attention.
- Put away supplies/stock rooms.
- Monitor EMR inbox (both individual and medical assistant), email, and teams, responding to all appropriately and accordingly.
- Monitor the inbox for items that require action, and bring to MD attention patient related inquiries.
- Contact patients to provide lab results or general information as directed by the provider within the scope of responsibility of an MA.
- Prepare MD bills at least one day in advance of the appointment, noting any important information for the provider.
- Attend department meetings and in-service training as required.
- Assist with tasks and coverage for front end staff as needed.
- Maintain HIPAA policies and procedures.
- Other duties as assigned.
- At least one year of experience as a Medical Assistant, hem/onc experience preferred but not required.
- Associate's degree preferred but not required
- Strong working knowledge of HIPAA
- Proven work experience in a role or environment that emphasized teamwork, strategy and community healthcare.
