Business Analyst
2 weeks ago
- Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business
- Processes using industry-standard notations (e.g., BPMN)
- Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
- Analyze future-state workflows for improvement and optimization opportunities
- Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, etc.) to ensure that Business Process documentation aligns with project objectives and timelines
- Provide expertise in process mapping, modelling techniques, and best practices - transition knowledge and documentation to MDCPS at the close of the project
- Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
- Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
- Manage project "open items" pertaining to Business Process and / or Methods & Procedures to closure leveraging
- Business Process Flows and Methods & Procedures documents of record
- Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
- Maintain Business Process and Methods & Procedures documents of record for the project team
- Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will
- NOT be presented to the manager for consideration.
- Bachelor's degree in Business, Information Systems, or a related field
- Proven experience as a Business Process Modeler or similar role
- Proficiency in using business process modeling tools (e.g., Visio, Lucidchart, or dedicated BPM tools)
- Strong understanding of business process modeling notations, particularly BPMN
- Excellent analytical and problem-solving skills
- Effective communication and collaboration abilities
- Knowledge of process improvement methodologies (e.g., Six Sigma, CMMI) is preferred
- State Government experience and specific experience in Client or Child Welfare domains is preferred
- Detail-oriented with a focus on producing high-quality deliverables
- Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc.
- Experience working on child welfare projects
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