Crisis Therapist

Job Details

POSITION SUMMARY

Crisis Therapists are responsible to provide crisis intervention and intensive case management services to adults with serious mental illness and/or co-occurring substance use disorders who are 18 years of age and older and are at risk for psychiatric hospitalization, those who have already been admitted to inpatient psychiatric facilities and those who have demonstrated a high risk for readmission or repeated use of emergency psychiatric services. Crisis Therapists are responsible to conduct thorough and comprehensive assessments for adults who are at risk for psychiatric admission in order to accurately identify their service needs and preferences. They work to deescalate the immediate crisis, facilitate engagement in treatment and recovery support services, and prevent the need for higher levels of care. Crisis Therapists must maintain an acute awareness of services, therapeutic activities and supports available within and outside of the agency that may be of benefit to individuals and their families. They are responsible to help ensure access to services, benefits and entitlements, monitor and coordinate the delivery of services with other treatment team members, service providers and community organizations. Advocacy efforts include community outreach and transportation assistance as needed.

Crisis Therapists are also responsible to provide screening, assessment and crisis intervention services via telehealth for adult members of the community who experience mental health emergencies. They determine the appropriate level of care and services needed, and the least restrictive setting in which those services can be provided. Crisis Therapists are required to be available via tablet and/or telephone for calls that are referred for screening and intervention by local police departments that have established business agreements with The Guidance Center. They must be available to respond immediately to crisis calls during scheduled on-call hours. Crisis screening services will be available 24 hours each day, including holidays and weekends. Crisis Therapists will share on-call responsibilities during business hours with other ABH team members and will assist with after-hours on-call coverage on a volunteer basis as their individual schedules allow. Regular working hours are Monday thru Thursday 8:30 am to 7 pm and Friday 8:30 to 5 pm. Some evening and/or weekend hours may be required.

POSITION DUTIES

Respond to crisis calls during and after business hours (as scheduled): Answer calls to designated on-call crisis tablet and/or phone immediately

If a call is missed, call back within 5 minutes

Conduct crisis screening protocols via telehealth to assess safety, deescalate the situation, determine immediate service needs and level of care

Consult with police and/or other emergency personnel, guardian and/or family members regarding safety planning, recommendations for intervention and aftercare

Consult with crisis supervisor to review recommendations and confirm plan for referral to least restrictive environment

As clinically indicated: Facilitate referral to inpatient psychiatric facility

Facilitate referral to COPE as needed

Facilitate same-day or next-day screening for enrollment in community mental health and/or SUD treatment services via the DWIHN access center

Facilitate referral for same-day, next-day or next-available appointment with their assigned or preferred CMH provider for aftercare

Facilitate referrals for community services, i.e., shelter, food bank, FQHC or primary care provider, health department, support group, etc. Complete necessary consents and releases of information to facilitate aftercare arrangements. Place follow-up phone calls to clients, guardians and/or family members and responsible providers the next day and subsequent days as needed to coordinate and confirm that aftercare services have been received

Document all contacts per established guidelines

Debrief with crisis supervisor and other members of the treatment team within 24 hours

PREFERRED QUALIFICATIONS

• Candidates for the Crisis Therapist position must have a minimum of a Master's degree in Social Work, Psychology or Counseling and possess the corresponding State of Michigan licensure. Candidates without a state license can be considered but must obtain state licensure (LLMSW, LLPC, TLLP, LMSW, LPC or LLP) within a 60-day training period beginning on the date of hire. Failure to obtain licensure within the training period will result in the employee being unqualified to perform work functions. Beyond the training period, all state licensure must continually remain active, in effect, and free from disciplinary action.
• Must possess a valid driver's license and a good driving record, and obtain a Michigan Chauffeur License within 30 days of employment.
  
• Candidates must obtain the Qualified Mental Health Professional and Substance Abuse Treatment Specialist (SATS) credentials within 120 days of hire.
• Candidates must possess a CAADC credential, or be on an active, approved registered MCBAP certification Development Plan within six weeks of hire. Upon hire, the application must be submitted for the Development Plan to MCBAP, with or without the required trainings, within 30 days of hire, or they will not be permitted to provide services. Documentation of required trainings must be submitted with the Development Plan Application or within 90 days of hire. Candidates must have one year of experience (may include time spent in fieldwork or internship) treating or working with adults who have been diagnosed with serious mental illnesses.
• Cannot accept candidates who are on student/work visas, and/or require sponsorship to work in the U.S. at this time.

LENGTH OF ASSIGNMENT

Perm

SHIFT / HOURS PER WEEK
8:30 am - 7:00 pm

SYSTEMS

START DATE

8/5

Benefits

Becoming an AMN Healthcare professional gives you the incredible opportunity to gain critical career experience, work with new people, and earn a highly competitive salary-but the perks don't stop there. There are many additional benefits to enjoy, including:

• Medical, dental and vision benefits
• Earned time off and paid holidays
• Paid continuing education time
• 401(K) retirement planning
• Short-term disability, life insurance, paid jury duty
• Access to the largest network of facilities and providers in the country
• Industry experienced workforce management team
• Licensure and certification reimbursement

About Company

At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

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