Desktop Support
2 weeks ago
• Provide technical support via phone, email, and in-person.
Key Responsibilities
• Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
• Set up and configure in-person and virtual meetings.
• Utilize ServiceNow ticketing system to log, track, and prioritize support requests.
• Install, configure, and maintain various software.
• Assist users with password resets, account setups, and access permissions.
• Collaborate with other IT teams to resolve complex issues.
• Maintain documentation of procedures, configurations, and troubleshooting steps.
• Stay up to date on the latest technological advances.
Required Qualifications
• Experience in providing technical support.
• Proficiency in troubleshooting hardware and software issues.
• Familiarity with ServiceNow or similar ticketing systems.
• Ability to set up and configure meetings.
• Strong communication skills.
Preferred Qualifications
• Experience with mobile device support.
• Knowledge of network configurations.
Certifications
• Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals).
Education: High School
Certification: CompTIA A+
-
Desktop Support Engineer
2 months ago
Arlington, United States Airlines Reporting Corporation Full timeAbout The Role: It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global...
-
Desktop Support Technician
2 weeks ago
Arlington, United States Compunnel Full timeJob Summary The Desktop Support Technician is responsible for providing technical support to users via phone, email, and in-person interactions. This role involves troubleshooting hardware and software issues, configuring meetings, and maintaining IT systems and software to ensure smooth operations. The technician will use a ticketing system to manage...
-
Desktop Support
2 weeks ago
Arlington, United States Compunnel Full timeJob Summary • Provide technical support via phone, email, and in-person. Key Responsibilities • Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. • Set up and configure in-person and virtual meetings. • Utilize ServiceNow ticketing system to log, track, and prioritize...
-
TS/SCI Desktop Support Technician
2 weeks ago
Arlington, United States TEKsystems Careers Full time*• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI)* *• Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required * *A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required!* *Description:* As the Desktop Support Technician,...
-
TS/SCI Desktop Support Technician
2 weeks ago
Arlington, United States TEKsystems Careers Full time*• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI)* *• Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required * *A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required!* *Description:* As the Desktop Support Technician,...
-
TS/SCI Desktop Support Technician
2 weeks ago
Arlington, United States TEKsystems Full time• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI) • Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required! Description: As the Desktop Support Technician, you...
-
Desktop Support Technician
3 weeks ago
Arlington, United States Compunnel, Inc. Full timeJob DescriptionJob DescriptionJob SummaryThe Desktop Support Technician is responsible for providing technical support to users via phone, email, and in-person interactions. This role involves troubleshooting hardware and software issues, configuring meetings, and maintaining IT systems and software to ensure smooth operations. The technician will use a...
-
Senior Desktop Engineer
4 months ago
Arlington, United States freedom_partners_shared_services Full timeSenior Desktop Engineer Do you thrive on designing and implementing strategies for rolling out innovative desktop solutions such as Windows 10, MacOS and solving complex technical problems? Would you like to do this using the latest desktop computing technologies such as Tanium, Forcepoint, McAfee, In-Tune, EMS, Airwatch, JAMF? Do you get fulfillment from...
-
Desktop Support Specialist
1 month ago
Arlington, United States Btechnical Group Full timeOur client, a worldwide leader in the Sports and Entertainment space, has an immediate full-time (contract) opening to join their team in Arlington at their Stadium. The benefits/perks are amazing, and there is unlimited room for growth and advancement if you join the most desirable employer in Texas!This is a 12+ month contract that will continue to...
-
Desktop Administrator
2 months ago
Arlington, United States Infosys Full timeInfosys is seeking EUC Desktop Administrator. In this role, you will be responsible for the successful delivery of all end user’s technology issues. You will play an instrumental role for the successful delivery of IT end user support, IT relocation projects, IT asset management and undertaking the full audit and preliminary works promptly and to the...
-
Desktop Support Technician
5 months ago
Arlington, United States AA2IT Full timeWhat will the primary day-to-day responsibilities entail for this person? Troubleshooting Dell laptop/desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed. • TOP 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, Installing • What will the work schedule be for this position?...
-
TS/SCI Desktop Support Technician
2 weeks ago
Arlington, VA, United States TEKsystems Careers Full time*• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI)* *• Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required * *A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required!* *Description:* As the Desktop Support Technician,...
-
TS/SCI Desktop Support Technician
3 weeks ago
Arlington, VA, United States TEKsystems Full time• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI)• Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required!Description:As the Desktop Support Technician, you will act...
-
TS/SCI Desktop Support Technician
2 weeks ago
Arlington, VA, United States TEKsystems Full time• This position requires the ability obtain and/or have active DoD Clearance (Secret, Top Secret, Top Secret/SCI)• Because an active or interim DoD clearance is/will be required, U.S. Citizenship is required A TS/SCI Clearance and an IAT II Certification (e.g. CompTIA Security+ CE) is required!Description:As the Desktop Support Technician, you will act...
-
Procurement Desktop Defense
6 months ago
Arlington, United States Empower AI Full timeOverview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower...
-
IT Support Specialist Level 2
2 weeks ago
Arlington, United States AVASO Technology Solutions Full timePosition: -IT Support Specialist Level 2Employment Type: - Full Time EmploymentRole: - OnsiteLocation:- Arlington, Virginia, United StatesRequirement:- US citizenship required.Job DescriptionThe IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and...
-
Endpoint User Support
5 months ago
Arlington, United States GTSC Talent Solutions Full timeJob Description Technology Scope of Position • The focus of this role is Microsoft Defender, McAfee suite, and Carbon Black to include implementation and administration. • Solid knowledge of the following product space including Windows platform, SCCM, MDT/OSD, PowerShell/VBScript, Intune, O365, M365, MacOS, iOS, Android, Citrix, XenApp/Desktop, McAfee,...
-
Information Technology Support Specialist
7 days ago
Arlington, United States CaseGuard Full timeCaseGuard is an all-in-one video redaction solution that offers affordable, easy-to-use, and secure technology for media redaction needs. The software helps a variety of organizations, including law enforcement agencies, federal agencies, hospitals, schools, shopping centers, airports, and private companies, manage all of their media redaction needs in one...
-
Technical Support Specialist
1 month ago
Arlington, Virginia, United States Privia Health Full timeJob Title: Technical Support AnalystJob Summary:Privia Health is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for delivering comprehensive hardware, software, and systems support to our customers.Key Responsibilities:Provide technical assistance and troubleshooting across a broad...
-
Customer Service Tech Support Rep.
3 weeks ago
Arlington, United States inSync Staffing Full timeStaring rate: $25.00/hr, paid weekly Hours: 8-5pm Monday-Friday Location: Arlington, VA Duration: 8 + months Job Responsibilities •Provide technical support via phone, email, and in-person. •Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. •Set up and configure in-person and virtual...