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Patient Connect Rep
3 months ago
We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our extensive benefits package includes standard and advantage options. In addition to that we offer:
- Level 4 children's enrichment centers
- Tuition reimbursement
- Free access to fitness centers, where health coaches are available to help with workout plans
- Career advancement opportunities
- Payactive - Work Today, Get Paid Tomorrow
Job Overview
This position is responsible for scheduling patient appointments, conducting physician referrals, scheduling classes, maintaining electronic call schedules, responding to answering service calls and paging, responding to emergency calls and life safety emergencies, activating emergency response teams, activating MyChart accounts for callers, facilitating general calls and performing overhead announcements. This person must possess strong communication skills, have excellent grammar and spelling skills, be proficient in keyboard use and be knowledgeable about various computer software programs. The ability to multitask, prioritize and shift gears quickly are a must for this fast-paced role. This individual must demonstrate ability to perform unit competencies successfully.
Education and Experience
High school diploma. Business background with direct customer-related contact experience preferred.