Customer Service Rep
4 weeks ago
• The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative will ensure patient insurance coverage and benefits, identify requirements for prior approval and submit for authorization. Assists with appealing prior authorization denials, retro authorization or other special cases
• Validates insurance patient's coverage, communicate any issues with benefits or coverage to the appropriate managers
• Checks the requirements for prior authorization and initiates as required
• Coordinates required paperwork, clinical notes and forms for submission to support request and initiates as required
• Follows up frequently to ensure visibility on authorization status throughout the approval process
• Basic knowledge payer payment process with detailed knowledge on the payer prior authorization process
• Basic ICD9/10 and CPT code familiarity, expert knowledge on subset of Medtronic therapy codes
• Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various internal and external stakeholders,
• Advanced Microsoft Excel skills. Ability to learn and use multiple CRM software programs as needed
• Good organizational skills with ability to handle multiple inquiries at the same time and critical problem-solving skills with high attention to detail
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Dispatch Services Rep
4 weeks ago
Minneapolis, United States Pronto Heating & Air Conditioning Full timeJob DescriptionJob DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand to make a competitive wage of $21/hr plus a $500 stay-on bonus, paid after...
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Dispatch Services Rep
1 week ago
Minneapolis, United States Pronto Heating & Air Conditioning Full timeJob DescriptionJob DescriptionPronto Heating & Air Conditioning of Edina, MN is on the hunt for a full-time Dispatch Services Rep / Customer Service Representative (CSR) to complete administrative duties including customer services, and dispatch responsibilities.Our Reps stand to make a competitive wage of $21/hr plus a $500 stay-on bonus, paid after...
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Customer Service Rep. 18/hr
1 week ago
Minneapolis, United States TEKsystems Full time*NOW HIRING for Customer Service Reps!!! These positions will be in office. **MUST LIVE in MN!!! Please do not apply if you don't reside in **MN or do not have the MUST HAVES below!!* *MUST HAVES:* * 1 year of customer service experience *Description:* * Answer 80-100 inbound calls from customers * Schedule appointments for customers to service vehicles...
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Customer Service Rep
2 weeks ago
Minneapolis, United States NuAire Full time** Customer Service Rep** **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA **Job Details** **Description** **JOB FUNCTION**: Performs all tasks necessary to coordinate and finalize incoming...
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Customer Service Rep
1 week ago
Minneapolis, United States NuAire Full time** Customer Service Rep** **Job Category****:** SALES **Requisition Number****:** CUSTO001292 Showing 1 location Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA Fernbrook Location 2100 Fernbrook Ln N Plymouth, MN 55447, USA **Job Details** **Description** **JOB FUNCTION**: Performs all tasks necessary to coordinate and finalize incoming...
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Minneapolis, United States Softpath System Full timeJob Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. ...
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Minneapolis, United States Softpath System, LLC Full timeJob Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. ...
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Minneapolis, United States Softpath System Full timeJob Description: Summary: Responsible for interacting with customers, being the face of the company to the customer and providing a world class customer experience. Provide accurate information in response to inquiries about products and services, and handle and resolve complaints promptly, professionally and with a high degree of accountability. ...
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Customer Service Representative
1 week ago
Minneapolis, United States A-Line Staffing Solutions Full timeJob DescriptionJob DescriptionA-Line staffing is hiring for a Remote Benefits Customer Service Representative in Minneapolis, MNIf interested APPLY NOW for IMMEDIATE considerationBrittney Blackman | bblackman@alinestaffing.comCustomer Service Rep Highlights:This position is a contract assignment with potential to hire on permanently based upon attendance,...
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PG&A Customer Experience Rep
3 weeks ago
Minneapolis, United States Polaris Full timePG&A Customer Experience Rep page is loaded PG&A Customer Experience Rep Apply locations Plymouth (Bass Creek), MN, USA time type Full time posted on Posted 10 Days Ago job requisition id R22918 At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated...
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Customer Service Rep
3 weeks ago
Minneapolis, United States Pine Environmental Services Full timeJob Title: Customer Service Representative Reports To: Branch Manager/Customer Service Supervisor About Us: Pine is the leading provider of rental equipment in the nation for Environmental Monitoring Equipment, Sampling and Safety Supplies, Non-Destructive Testing and Visual Inspection Instruments, as well as Continuous Emissions Monitoring (CEMS)...
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Customer Service Rep
1 month ago
Minneapolis, United States JABRA Corporation Full time**Position:** Customer Care Representative **Reports to Title:** Supervisor/Manager, Customer Care **Department/Division:** Customer Care **Primary Work Location:** Bloomington, MN **Job Code/Classification** Non-Exempt **Revision Date:** January 2020 **Position Overview** The Customer Care Representative is the first point of contact for telephone calls,...
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Service Customer Dispatch Rep 18.50/hr MN ONLY
2 weeks ago
Minneapolis, United States TEKsystems Full timeNOW HIRING for Customer Service Reps!!! These positions will be in office. MUST LIVE in MN!!! Please do not apply if you don't reside in MN or do not have the MUST HAVES below!! MUST HAVES: 1 year of customer service experience Description: Service Dispatchers are responsible for the timely dispatch of Service Requests and Preventative Maintenance...
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Customer Service Rep
3 weeks ago
Minneapolis, United States TEKsystems Full timeDescription: Position Overview: Daily Responsibilities/Job Description: • Receive inbound and make outbound calls to eligible members to communicate MTM information • Utilize Prime’s MTM process management system to record member specific information • Assess beneficiary information to ensure appropriate level of intervention is scheduled with...
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Chemical Sales Rep
1 month ago
Minneapolis, United States CPS Full timeChemical Sales Rep Mid-sized growing company looking for an experienced Technical Sales Rep out of the paint and coatings industry to be responsible for growing and maintaining sales with new and existing accounts. Excellent opportunity to be part of a growing company that just opened up their second manufacturing facility! Great opportunities for...
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Chemical Sales Rep
1 week ago
Minneapolis, United States CPS Full timeChemical Sales Rep Mid-sized growing company looking for an experienced Technical Sales Rep out of the paint and coatings industry to be responsible for growing and maintaining sales with new and existing accounts. Excellent opportunity to be part of a growing company that just opened up their second manufacturing facility! Great opportunities for...
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Customer Service Admin
3 weeks ago
Minneapolis, United States BakeMark Full timeJob DescriptionJob DescriptionBakeMark has immediate job openings for Customer Service Representative!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 27 branches...
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Customer Service Admin
1 week ago
Minneapolis, United States BakeMark Full timeJob DescriptionJob DescriptionBakeMark has immediate job openings for Customer Service Representative!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 27 branches...
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Insurance Customer Service
2 months ago
Minneapolis, United States McKee & Andrews Insurance Agen Full timeJob DescriptionJob DescriptionWe are an Independent Insurance agency looking to hire a customer service Rep. Must have a P&C insurance license for Minnesota.Job will require knowledge of Personal lines insurance for quoting and selling Personal lines. Job includes managing incoming calls process binder's certificates Id cards taking payments and making...
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Insurance Customer Service
1 week ago
Minneapolis, United States McKee & Andrews Insurance Agen Full timeJob DescriptionJob DescriptionWe are an Independent Insurance agency looking to hire a customer service Rep. Must have a P&C insurance license for Minnesota.Job will require knowledge of Personal lines insurance for quoting and selling Personal lines. Job includes managing incoming calls process binder's certificates Id cards taking payments and making...