Associate Team Leader

1 week ago


Oceanside, United States H&R Block Full time

550889BR

Title:

Associate Team Leader

Our Company :

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

Job ID:

550889BR

City:

Oceanside

State:

California

It would be even better if you also had... :

  • Experience supervising or managing people

  • History of delivering outstanding customer experiences

Why Work for Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.

  • Wellbeing program , BetterYou, to help you build healthy habits.

  • Neurodiversity and caregiver support available to you and your family.

  • Various discounts on everyday items and services.

  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

  • Click here to check out all available benefits (https://www.blockbenefits.com) .

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

What you'll bring to the team... :

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

  • Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

  • Serve as point of contact for onsite escalated client service concerns

  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

  • Lead daily huddles and communicate essential information to office associates

Your Expertise

  • Prior experience working in customer service or similar role

  • Strong organizational skills and ability to plan and manage day-to-day office operations

  • Customer-centric mindset and strong communication skills

  • Computer proficient with the ability to use MS Office

  • Demonstrated ability to work independently with minimal supervision

  • Positive attitude

  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

  • High school diploma / equivalent or higher

Posting Title:

Associate Team Leader

Sponsored Job:

#3317

Pay Range Minimum:

11

Pay Range Maximum:

29

Pay Range Information:

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.



  • Oceanside, United States H&R Block Full time

    530193BR Title: Multi-Unit Team Leader Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong. We strive...

  • Team Leader

    1 week ago


    Oceanside, United States Loop Neighborhood Full time

    Position Summary This position calls for people who are adept at both assisting and leading. In the role of Store Manager/ Team Leader, you'll be responsible for aspects of the store's operation; responsibility you'll prepare for through a training sequence that teaches you, the company in-store retail information system, inventory management and ordering...


  • Oceanside, California, United States DM Building Full time

    At DM Building, we are looking for an experienced Senior Carpenter Team Leader to join our team. This is a challenging and rewarding role that requires strong leadership skills and extensive knowledge of carpentry techniques.About UsWe specialize in new home construction and remodels, with over 20 years of experience in the industry. Our company values a...

  • Sales Team Associate

    3 weeks ago


    Oceanside, California, United States AutoZone Full time

    Role OverviewThe Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. AutoZone's Full-Time Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living...


  • Oceanside, United States Walmart Full time

    xmlns="http://www.w3.org/2000/svg" aria-hidden="true" role="presentation">Hourly Wage: $17 - $23 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts...

  • Leasing Team Leader

    23 hours ago


    Oceanside, California, United States Spruce Grove, Inc. Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Leasing Consultant to join our team at Spruce Grove, Inc.Key Responsibilities:Lead the leasing process by presenting the community to prospective residents and ensuring timely completion of lease agreements.Maintain accurate records of prospect interactions, traffic, and leasing data to...


  • Oceanside, California, United States dd's Discounts Full time

    A Retail Associate at dd's Discounts is responsible for creating a safe and welcoming shopping environment for our customers. This includes maintaining a high level of awareness on the sales floor and treating all customers and associates with respect and courtesy.About Our Companydd's Discounts is a retail leader that prides itself on offering...

  • Sales Associate

    2 weeks ago


    Oceanside, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionAre you looking for a High Paying Sales Associate position that works during ESSENTIAL TIMES?We are the nation’s leader in the Business Development & Consulting industry paving the way for outsourced customer acquisition, target marketing, and direct sales. Our Sales Associate are dedicated to assisting our multi-billion...

  • Barista Team Leader

    5 days ago


    Oceanside, California, United States Better Buzz Coffee Company Full time

    Why Work with Us?Work with like-minded coffee enthusiastsOpportunities for career growth & clear pathway for development35% retail, food & drink discountFree drinks & food on shiftDedicated training time with a certified training ambassadorHigh energy environment


  • Oceanside, California, United States Jobot Full time

    As a leader in surgical technology education, we are seeking an experienced professional to join our team as the Director of Surgical Technology. The successful candidate will have a strong background in surgical technology and teaching, with a passion for helping students succeed.About UsWe are a forward-thinking company dedicated to providing high-quality...


  • Oceanside, California, United States Freedom Of Choice Student Center Full time

    Lead Your Students Towards Excellence:We are seeking a highly skilled and dedicated Preschool Teacher-Leader to join our team at the Freedom of Choice Student Center. As a key member of our staff, you will play a vital role in shaping the academic and personal growth of our students.About Our Community:Our homeschool is built on the principles of classical...


  • Oceanside, California, United States Mariners Church Full time

    The OpportunityWe are seeking an experienced Youth Ministry Director to join our team. The ideal candidate will be a passionate follower of Jesus who has a proven track record in leading students to follow their faith and make a positive impact in their communities. As a key member of our leadership team, you will be responsible for providing strategic...


  • Oceanside, United States Walmart Full time

    xmlns="http://www.w3.org/2000/svg" aria-hidden="true" role="presentation">Hourly Wage: $17 - $23 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts...


  • Oceanside, United States Knitwell Group Full time

    About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to...


  • Oceanside, California, United States Staffworthy Full time

    About the RoleStaffworthy is seeking a highly motivated Digital Transformation Leader to join our team in Oceanside, CA. This individual will play a key role in shaping our digital manufacturing architecture and driving competitiveness on the market.Company OverviewAt Staffworthy, we are committed to making medicines that improve people's lives. Our Global...


  • Oceanside, California, United States Volt Full time

    Company Overview: Innova Solutions is a leading provider of technology and business transformation solutions. With a presence in North America, Asia, and Europe, we deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.Job DescriptionWe are seeking an experienced Research Associate - III to join our team. As a...


  • Oceanside, California, United States Tiny Troops Soccer Full time

    Job SummaryWe are seeking a skilled and enthusiastic Youth Sports Instructor to join our team at Tiny Troops Soccer! As a member of our coaching staff, you will be responsible for leading soccer classes for children aged 18 months - 4 years old on Saturdays.About the RoleLead engaging and fun soccer classes for young children.Develop and implement lesson...


  • Oceanside, California, United States Wingstop Full time

    About Us: At Wingstop, we pride ourselves on serving high-quality food and providing exceptional customer service. As a Guest Service Team Member, you'll play a critical role in delivering this experience to our guests. Whether it's assisting customers with their orders or maintaining a clean and welcoming environment, every interaction...


  • Oceanside, California, United States Family Health Centers of San Diego Full time

    Community Mental Health LeaderAs a Psychiatrist at Family Health Centers of San Diego, you will have the opportunity to lead by example and inspire others to join our mission of delivering exceptional care to underserved communities. You will be responsible for developing and implementing innovative programs and initiatives that promote mental health...


  • Oceanside, California, United States Concentra Full time

    OverviewConcentra is the leader in workplace health industry, offering an extraordinary opportunity for physicians to blend their love of patient care with their management skills. Our physicians spend 90% of their time clinically treating patients, while the remaining 10% focused on business metrics, patient/client happiness and center management.The role...