Pet Groomer

3 days ago

Los Angeles, United States K9s Only Full time

The Pet Groomer is an hourly plus commission-based (plus tips) position within the Resort and reports directly to the General Manager. We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry, and you should not only be skilled at customer service, but passionate about helping people. Most importantly, the candidate should have experience grooming or bathing all breeds of dogs and cats. Primary responsibilities are to ensure that all pets in your care receive a groom that is of professional quality that meets or exceeds the client's request without ever compromising the physical and emotional health of the pet.

A Day in the Life:

This role is very important to our pets and their parents. You're the one who makes them feel like a million bucks Oftentimes, you are helping keep their pet healthy by maintaining a clean and well-groomed animal. Daily, you'll work on both animals with reservations, walk-in appointments and some of our guests who are staying with us in boarding. You'll perform a full groom, simple baths and touch ups and sometimes, the random "emergency-someone-just-peed-on-themselves-because-they-are-so-excited-bath." You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing - sometimes you're the first to notice an issue and can help the parents solve a health concern. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses

Responsibilities:

  • Provide an overall positive experience for the pets as they are being groomed, including compassion, gentleness, reassurance, safety, and comfort.
  • Ensure that all guests are groomed or bathed (depending on the parent's requests) to the parent's specifications. Grooms/Baths must be completed on time.
  • Works with Resort Hosts to schedule or schedule grooming appointments yourself, including setting up new clients in online software and discussing vaccination protocol with both new and existing clients.
  • Meet and greet all grooming clients whenever possible to discuss grooming instructions after assessing the dog's coat and condition. Meet with clients or communicate after groom on results, including providing report cards. Suggest any added services that would be beneficial to the client.
  • Return all phone calls and emails in a timely manner. Grow your business by rescheduling any appointments.
  • Ensure client satisfaction by resolving any customer service issues within your capabilities.
  • Properly maintain all grooming tools to insure quality of grooms. Check equipment on a regular basis to ensure it is not hazardous to guests.
  • Promptly notify the manager if supplies are needed (bandana, shampoos, etc).
  • Maintain a sanitary and healthy environment by following the resort's standards of cleaning and disinfecting your workspace. See below for details.
  • Cleaning is essential: All hair must be swept off the floor in a timely manner. Bathing and drying rooms must be cleaned before going home. Grooming area must be tidy (windows cleaned, floor mopped, computer station cleaned.).
  • Disinfecting drying rooms is crucial. Use disinfectant daily and bleach weekly on all drying rooms.
  • Monitor guest's health while grooming or bathing. Report any unusual concerns to the general manager and the pet parent.
  • Ensure the guest has water and a chance to "go potty" if he or she will be with you for over 2 hours.
  • Follow all standards of safety with regards to handling guests, particularly aggressive guests and escape artists.
  • Pay specific attention to kennel tags, (Meds Person to Feed, Aggressive, Separate for Feeding, etc).
  • Adhere to pricing guidelines. Get prior approval from the manager or pet's owner before any additional costs are added to service.
  • Effectively communicate to pet care staff that guests are with you.
  • Adhere to procedures in identifying pets while they are with you (groom cards, name bands).
  • Promptly give any laundry to pet care so that it can be cleaned.
  • Consult with other departments.
Work with a team who all exemplify these qualities:
  • A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
  • Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
  • Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
  • Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these "lifetime clients".
  • Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
  • Conflict Resolution - Ability to handle conflict with tact and diplomacy.
  • Good team work and willingness to assist other departments as necessary.
  • Cheerful, friendly, positive team-oriented attitude.
  • Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
  • Reliable, punctual, and dependable.
  • Ability to work a flexible schedule, including holidays and weekends.
  • Ability to take direction well and apply it independently.
  • Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
  • Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
  • Physically able to handle dogs of all sizes and to lift up to 60 lbs.
  • Other duties as assigned.
Qualifications For This Position:

Education : Professional Grooming Certifications preferred but not required

Experience :
  • Two to four years professional grooming experience preferred
  • Strong knowledge of individual breed standards and breed cuts
  • Use of proper scissoring techniques


Equal Employment Opportunity:

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

  • Pet Groomer

    5 days ago

    Los Angeles, United States Pet Joy Boutique & Spa Full time

    LOOKING FOR THE BEST! Will be working with an experienced team and would like someone to jump straight into the postition with ease. Must love animals, show compassion and care, and be able to handle all types of conditions (puppy, senior, aggressive, misbehaved, medical issues, etc). - Minimum of 5 Years of professional experience as a groomer...

  • Mobile Pet Groomer

    4 weeks ago

    Los Angeles, United States Lucky Paws Mobile Grooming Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryLucky Paws Mobile Grooming is searching for an experienced Pet Groomer to join our team. We have been in business since 2017 and have a huge client list. As a Mobile Pet Groomer, you will...

  • Mobile Pet Groomer

    1 month ago

    Los Angeles, United States Lucky Paws Mobile Grooming Inc Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryLucky Paws Mobile Grooming is searching for an experienced Pet Groomer to join our team. We have been in business since 2017 and have a huge client list.  As a Mobile Pet Groomer, you will...

  • Pet Groomer/Assistant Manager

    2 weeks ago

    Los Angeles, United States WASH MY DOG VAN NUYS LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are searching for an experienced Pet Groomer/Assistant Manager to join the team at our successful grooming business. As a Pet Groomer/Assistant Manager, you will bathe and clip dogs...

  • Pet Groomer/Assistant Manager

    3 weeks ago

    Los Angeles, United States WASH MY DOG VAN NUYS LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are searching for an experienced Pet Groomer/Assistant Manager to join the team at our successful grooming business. As a Pet Groomer/Assistant Manager, you will bathe and clip dogs...

  • Pet Groomer/Assistant Manager

    3 weeks ago

    Los Angeles, United States WASH MY DOG VAN NUYS LLC Full time

    Benefits: 401(k) Employee discounts Free uniforms Benefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are searching for an experienced Pet Groomer/Assistant Manager to join the team at our successful grooming business. As a Pet Groomer/Assistant...

  • Pet Groomer/Assistant Manager

    3 weeks ago

    Los Angeles, United States WASH MY DOG VAN NUYS LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsFree uniformsBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are searching for an experienced Pet Groomer/Assistant Manager to join the team at our successful grooming business. As a Pet...

  • California: Pet Groomer

    4 days ago

    Los Angeles, United States PetSmart Full time

    We value your experience and are currently offering a $1500 sign-on bonus OR a $1000 sign-on bonus with a brand new tool kit! ABOUT OUR SALONS: Let your creativity shine as an experienced Pet Groomer! In our Grooming Salon, you'll have the opportunity to build personal relationships with your clients each time they visit and truly become a part of their...

  • Pet Stylist

    4 days ago

    Los Angeles, United States T R Warner Ent Inc Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionPet Stylist / GroomerCompensation: Starting pay is $25.00 per...

  • Pet Stylist

    4 days ago

    Los Angeles, United States T R Warner Ent Inc Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionPet Stylist / GroomerCompensation: Starting pay is $25.00 per...

  • Pet Groomer

    2 days ago

    Los Angeles, United States K9s Only Full time

    The Pet Groomer is an hourly plus commission-based (plus tips) position within the Resort and reports directly to the General Manager. We believe in the mission of "Pet Lovers Delighting Pet Lovers" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only...

  • Dog Groomer

    4 weeks ago

    Los Angeles, United States Bowie Barker Full time

    Dogs make us happy, and we want to return their love by keeping them as happy and healthy as we can. Which is why we started Bowie Barker, a new kind of dog bath and barber. We are modernizing the dog grooming experience with our elevated design and easy-app-based booking system. Our We Groom/You Groom business model makes it easy for pet parents to pop in...

  • Groomer | Belles Boarding and Baths.

    4 days ago

    Los Angeles, United States The Labelle Foundation Full time

    * Hiring for our new venture, Belles Boarding and Bath Position: Dog Groomer Location: Mid-City Los Angeles, CA Job Type: In-Person About Belles Boarding and Baths: Join us at Belles, where we stand as a vital cornerstone of our community, offering a trusted haven for pets when their owners are immersed in work. Our facilities provide a fun, safe, and...

  • Groomer | ‘Belle’s Boarding and Baths.’

    3 weeks ago

    Los Angeles, United States The Labelle Foundation Full time

    * Hiring for our new venture, Belles Boarding and BathPosition: Dog GroomerLocation: Mid-City Los Angeles, CAJob Type:  In-PersonAbout Belle’s Boarding and Baths:Join us at Belles, where we stand as a vital cornerstone of our community, offering a trusted haven for pets when their owners are immersed in work. Our facilities provide a fun, safe, and...

  • Groomer

    4 weeks ago

    Los Angeles, United States Petco Full time

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...

  • Groomer | Belle's Boarding and Baths.'

    2 weeks ago

    Los Angeles, United States The Labelle Foundation Full time

    Hiring for our new venture, Belles Boarding and BathPosition:Dog GroomerLocation:Mid-City Los Angeles, CAJob Type: In-PersonAbout Belles Boarding and Baths:Join us at Belles, where we stand as a vital cornerstone of our community, offering a trusted haven for pets when their owners are immersed in work. Our facilities provide a fun, safe, and nurturing...

  • Pet Hotel

    3 weeks ago

    Los Angeles, California, United States Kennel Club LAX Full time

    PLEASE NO PHONE CALLS.We are a large, well-established dog and cat hotel since 1983, and are looking for pet-loving individuals to join our team The successful candidate will share our commitment to providing the highest quality care to our overnight pets & Doggie Daycare guests. All potential candidates must be comfortable working with dogs & cats of all...

  • Mobile Dog Groomer

    4 weeks ago

    Los Angeles, United States Lilly's Mobile Dog Grooming Full time

    **Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Flexible schedule - Free food & snacks - Free uniforms - Opportunity for advancement - Paid time off - Training & development **Benefits/Perks** - Flexible Scheduling - 8 days PTO, major holidays closed and companywide shut down first week of...

  • Pet Groomer

    4 days ago

    Los Angeles, United States The Pets Choice Full time

    Job DescriptionJob DescriptionPet groomingPrevious experience in pet grooming; 2 yearsPassion for groomingAbility to work with othersHave your own equipmentMaintain a clean and healthy environmentCompany DescriptionWe are a small shop but as a team we do the best job!!Company DescriptionWe are a small shop but as a team we do the best job!!

  • Mobile Dog Groomer

    3 days ago

    Los Angeles, United States Lilly's Mobile Dog Grooming Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Flexible schedule Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Benefits/Perks Flexible Scheduling 8 days PTO, major holidays closed and companywide shut down first week of January to recharge and reset! 401k With...