Client Support Specialist
2 weeks ago
Christian Family Solutions is a faith-based, religious organization committed to our mission, healing and helping people in need through the ministry of Jesus Christ. As more and more people seek help with difficult issues, we want to be the counseling resource they turn to for hope, healing, and peace.
We are seeking a Client Support Specialist to be the smiling face of our office, greeting clients, scheduling appointments, and managing incoming phone calls. This is a part-time role, approximately 20 hours per week. The ideal candidate will have availability to work afternoons and some evenings, Monday - Thursday, with evening hours up to 7pm 2-3 days per week. Benefits for this part-time role include 401k plan and accrued Paid Time Off.
This position is a great opportunity for a college student looking to gain experience in the field of mental health. As our clients' first point of contact, a friendly, warm and compassionate demeanor is of the utmost importance. We are looking for a team player who is positive and loves building relationships with clients and staff. An outgoing personality that can demonstrate superior customer service, great organizational skills, and the ability to adapt is essential. As a member of our team, you will soon find what sets our office apart from others.
God has blessed us with an incredible privilege of healing and helping people in need. Click here to view a video about us . You'll see what a privilege it is to call ourselves "Christian" and to reflect Christian love to everyone we serve.
If you are motivated to assist clients in a comfortable, supportive, and Christ-centered atmosphere with a strong Christian Mission and Core Values , we want you to be a part of our team.
Requirements
- High School diploma or equivalent. Preferably pursuing or completed a Bachelor's degree in a Social Services or Human Services field.
- Active member of WELS or ELS or confessional Lutheran church preferred.
- Motivated to be part of our Christ-centered atmosphere with a willingness to support our strong Christian Mission and Core Values
- Experience in a receptionist/administrative related role (preferably in a Human Services, Mental Health, or Medical setting).
- Strong communication and interpersonal skills with the ability to act as a resource for clients, provide customer service in a courteous manner, and work effectively with diverse groups of people at various levels within the organization.
- Good organizational and time management skills required to complete work in a timely and efficient basis.
- Proficiency with Microsoft Office. Demonstrated prior experience and advanced proficiency with electronic recordkeeping software (EMR).
- A high degree of responsibility to maintain confidentiality in all matters of the division.
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