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RN/LPN Team Leader- Urgent Care
1 month ago
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
Wage Range
RN: $39.87-$52.67
LPN: $29.33-$38.73
Benefits offered:
- 401(k) retirement plan - 10% employer contribution
- 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
- Free covered lab and imaging services when performed at Salem Clinic for those participating with the Clinic’s medical plan.
- Health Reimbursement Account
- Life & Long-term Disability Insurance
- Paid time off & Holiday pay
- Flexible Spending Account
- Athletic & Weight Management Club Credits
- Bilingual pay differential program (3% wage increase if qualified)
- Employee referral program- earn up to $500 per referral
Job Summary: To supervise, plan, develop, organize, and motivate the activities of the nursing staff assigned, ensuring the safe and efficient delivery of quality health care.
Required Knowledge, Skills, Abilities:
1. Possession of an unencumbered State RN or LPN License.
2. Basic Life Support (BLS) certification
3. A graduate of an accredited nursing school.
4. Three years of nursing experience.
5. Knowledge of principles/skills needed to provide nursing assessment, intervention, and treatment.
6. Knowledge of examination, diagnostic, and treatment room procedures.
7. Knowledge of medications and their effects on patients.
8. Knowledge of patient education principles to assist patients in caring for themselves.
9. Knowledge of medical equipment and instruments to administer patient care in specific work area.
10. Knowledge of the principles and practices of employee mentoring, training and development.
11. Knowledge of common safety hazards and precautions to establish a safe work environment.
12. Skill in applying and modifying the principles, methods and technique of professional nursing to provide on-going patient care.
13. Skill in preparing and maintaining records.
14. Skill in developing and maintaining departmental quality assurance.
15. Skill in establishing and maintaining effective working relationships with patients, staff, and physicians. Possess good mediating and conflict resolution skills.
16. Ability to assess, plan, implement, and evaluate patient care.
17. Ability to be assertive in a constructive and positive manner.
18. Ability to supervise the members of a health care team.
19. Ability to react calmly and effectively in emergency situations while directing others.
20. Ability to interpret, adapt, and apply Salem Clinic guidelines and protocols.
21. Ability to communicate effectively both in written and oral form.
22. Ability to take initiative, be self-directed, and work independently.
23. Ability to utilize computer programs necessary for patient care and supervisory duties, access patient related information off the internet, and the ability to type at least 40 words per minute. Must have a good understanding of the chosen electronic health record.
Essential Functions:
1. Participate in nursing care essential to the assessment, promotion, maintenance, and restoration of patient health and wellness. Maintain knowledge of current procedures, equipment, and supplies. Strong clinical skills serve as a resource for staff.
2. Maintain confidentiality of patient and clinic information.
3. Identify, evaluate, and recommend solutions to problems impacting staff or patients.
4. Coordinate the general and clinical supervision over nursing staff in the department in accordance with clinic, governmental and other regulatory standards.
5. Participate in assessment of staffing needs. Maintain master work schedule for department nursing staff. Adjust staffing as needed. Forecast staffing needs. Coordinate coverage needs with other team leaders.
6. Effectively delegate workload within department to assure the best utilization of staff.
7. Assist in the selection, training and orientation of nursing personnel.
8. Coordinate timely completion of new hire orientation using an updated skills check list, and record required documentation. Provide written and verbal feedback to the new employee on a weekly basis for the first 3-4 weeks of employment.
9. Give Timely constructive feedback, guidance and counsel. Provide in-service education when necessary.
10. Coordinate with Nursing Administration to provide fair, timely, written evaluations of staff, giving both positive recognition and constructive feedback.
11. Promote continuing education among staff and the development of new skills.
12. Assist Nursing Administration with development of and adherence to nursing workflows related to the Quality Metrics that Salem Clinic is responsible for reporting on. This includes performing chart audits to ensure staff adherence to established policies and procedures.
13. Serve as a resource to staff in clinical skills and the provision of direct patient care. Be familiar with practice specifics and department equipment.
14. Serve as a role model to staff in with regard to the clinic patient service and teamwork standards.
15. Promote positive team dynamics within department and interdepartmentally.
16. Carry out supervisory responsibilities through timely counseling of staff for below standard performance and carry out progressive steps in the disciplinary process as necessary, in conjunction with Nursing Administration.
17. Maintain a well-informed, involved staff through regular meetings, dissemination of written information, and through frequent, informal communication. Facilitate communication between physicians and staff.
18. Receive sick call-in for assigned staff. Approve/deny time off requests. Monitor and edit department time reports, including assignment of PTO, holiday hours and other adjustments as needed. Monitor overtime hours.
19. Recommend and implement departmental policies and procedures. Update staff on changes.
20. Review departmental special order requisitions. Monitor weekly medication and supply orders.
21. Alert Nursing Administration to any potential practice liabilities.
22. Coordinate nursing services with other clinic departments. Work with other Nursing Team Leaders to maintain optimal interdepartmental communication and cross training of staff.
23. Attend required meetings and participate in committees as requested. Meetings include but are not limited to weekly Team Leader meetings, regular meetings with Nursing Administration, and monthly department meetings.
24. Assist other department managers with assessment of their staff’s performance as requested.
25. Investigate patient concerns as referred by Patient Advocate, and provide a written response to Nursing Administration.
26. Follow up on occurrence and medication variance reporting, discuss incident with staff as needed and provide a written response.
27. Be familiar with and able to use established telephone triage protocols.
28. Coordinate completion of the Monthly Nursing Quality Assurance tasks.
29. Ensure that nursing staff respond to outpatient coding queries in a timely manner.
30. Adhere to safe principles of lifting, patient transfer and ergonomics.
Position Number: BM-TL1F
Hours: Full time | 40 hours per week
