Quality Assurance/Control Intern

2 days ago

Fairfax, United States All Native Group Full time
Summary

Our Quality Department seeks highly motivated individuals to help the company advance processes, procedures, and the next level of quality and scalability by assisting in evaluating, analyzing, and improving the quality of services and products efficiently. Quality interns will work within our QA/QC teams to learn and apply quality principles in a service-oriented environment.

Interns participate and assist in evaluating, testing, and improving the quality of our services. This is an excellent opportunity to gain hands-on experience in quality methodologies within a non-technical, service-oriented environment. You must be a self-starter with strong communication and interpersonal skills, as well as a strong attention to detail. Quality Assurance/Control interns will be mentored and supervised by the Quality Control Manager.

Responsibilities:
  • Attend regularly scheduled meetings.
  • Support the Quality team in conducting evaluations and assessments of service delivery processes.
  • Assist in collecting and analyzing data related to service quality metrics.
  • Collaborate with various departments to identify areas for improvement in service delivery.
  • Participate in the development and implementation of quality enhancement strategies.
  • Assist in documenting and maintaining quality standards and procedures.
  • Contribute to the creation of reports and presentations on quality performance.
  • Maintain complete, accurate, and legible records in accordance with company policy.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be able to remain in a stationary position 75% of the time.
  • Occasionally moves about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
  • Frequently moves standard office equipment up to 25 pounds.
  • Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.

Travel

Travel is primarily local during the business day.

Required Experience:
  • Must be currently enrolled in a 4-year bachelor's program, preferably in Business Administration, Quality Management, Operations Management, Supply Chain Management, Organizational Management, or a related field of study.
  • Able to work 40 hours a week as a Quality Intern.
Required Skills:
  • Strong attention to detail with analytical and problem-solving skills to ensure high-quality service delivery.
  • Ability to work effectively both independently and in a team setting.
  • Excellent communication skills, both written and verbal.
  • Passion for delivering high-quality services and a desire to learn about quality principles.
  • Proficiency in Microsoft Office Suite; familiarity with QA tools is a plus.
Additional Eligibility Qualifications
  • US. Citizenship


Security Clearance

No clearance required for this position

Drug Free Workplace

All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group.

AAP/EEO Statement

All Native Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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