Opening Dispatcher

4 days ago


Miami, United States Waste Connections Full time

Waste Connections is looking for an experienced Dispatcher to join our team in Miami, FL.

Pay and Schedule details: $19-$21/hr DOE

Monday-Friday and rotating Saturdays. Start time for this shift is 3AM and shift can be anywhere from 10 to 12 hours long.

Responsibilities:

  • Dispatch trucks for container delivery

  • Process billing with customers in an efficient and accurate manner

  • Enter truck information into computer system

  • Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

  • Assisting driver(s) when a pick up or delivery is in question before servicing.

  • Scheduling and dispatching work to various employees and departments throughout the day.

  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

  • Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.

  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

Requirements:

  • High school diploma or equivalent is required.

  • 2+ years of Dispatcher experience required

  • 2+ years of Dispatch experience in a transportation or logistics atmosphere preferred .

  • Strong typing skills.

  • Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc).

  • Excellent organization and communication skills, both orally and written.

  • Ability to meet tight deadlines and juggle multiple priorities.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)



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