Technician-Help Desk Associate
2 weeks ago
Summary Provide initial employee support for technical inquiries received via phone, email, and messaging applications. Assess the nature of problems and resolve basic support issues. Troubleshoot software and hardware issues on laptops, desktops, tablets, and/or smartphones. Log or record support tickets and/or cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as required. Perform other duties as assigned. Responsibilities Provides technical assistance to computer system users. Solves problems dealing with a limited variety of concrete variables by interpreting written and verbal information and screen shots or other data supplied. Maintains current knowledge of hospital information systems, software, networks and telecommunications technologies. Uses standard tools, knowledge and experience to analyze, diagnose and resolve problems. Contributes to evaluation and maintenance of existing support documentation. Completes assigned goals. Requirements, Preferences and Experience Experience Preferred: 2 years experience or educational equivalent of Associate's degree. Minimum: Entry level experience or educational equivalent to 1 year college/post secondary education. Licensure, Registration, Certification Minimum: DRIVER'S LICENSE (CURRENT) About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 2997 - Technician-Help Desk Associate Facility: BMHCC Corporate Office Department: HS IS Logistics Customer Support Corporate Category: Information Systems Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:TN:Memphis Located in the Memphis metro area REQNUMBER: 21097
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Help Desk Technician
7 days ago
West Memphis, United States Inceed Full timeCompensation: $23 - $25/hr Location: West Memphis, AR Help Desk Technician: Inceed has partnered with a great company to help find a skilled Help Desk Technician to join their team! If you are looking for a great opportunity to utilize and grow your skills with a growing company, take a look at the position requirements and apply today! ...
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Help Desk Specialist
3 weeks ago
Memphis, United States HHM CPAs Full timeHHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...
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Help Desk Specialist
3 weeks ago
Memphis, United States HHM CPAs Full timeHHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...
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Help Desk Specialist
3 weeks ago
Memphis, United States HHM CPAs Full timeHHM CPAs is searching for a Help Desk Specialist to assist our current IT team in the day to day monitoring, tracking, and completion of Tier 1 support tickets. This position will be pivotal as we continue to grow our tech stack and ticket volume. This position will be on-site in Memphis and will not be open to remote opportunities.ResponsibilitiesServe as...
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IT Help Desk Support
1 month ago
Memphis, United States K2 Staffing Full timeJob DescriptionJob DescriptionSummary Our client is a leading IT Solutions Company in the Memphis, TN area and they are in immediate need of a Help Desk Support Level II Technician / SysAdmin. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. You will work together with their...
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IT Help Desk Support
2 months ago
Memphis, United States K2 Staffing, LLC Full timeJob DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company in the Memphis, TN area and they are in immediate need of a Help Desk Support Level II Technician / SysAdmin. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. You will work together with their established...
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Information Technology Help Desk
1 month ago
Memphis, United States Robert Half Full timeResponsibilities:Provide first-level technical support to clients via phone, email, and text message.Diagnose and resolve technical issues related to hardware, software, and network systems.Assist clients with account setup, password resets, and system configurations.Troubleshoot connectivity issues and provide guidance on network troubleshooting.Document...
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Information Technology Help Desk
1 month ago
Memphis, United States Robert Half Full timeResponsibilities:Provide first-level technical support to clients via phone, email, and text message.Diagnose and resolve technical issues related to hardware, software, and network systems.Assist clients with account setup, password resets, and system configurations.Troubleshoot connectivity issues and provide guidance on network troubleshooting.Document...
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Help Desk Spec
2 weeks ago
Memphis, United States ABBTECH Professional Resources Full timeTasks related to customer support that meets current and future business requirements of the IRS shall include: • Adherence to all CSS policies and processes. • Performance of remote work including but not limited to installs, configurations, upgrades, troubleshooting • Receipt of, response to, and complete resolution of any ESD contacts;...
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Front Desk Agent
6 days ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Supervisor
7 days ago
Memphis, United States Sheraton Memphis Downtown Full timeProperty Description Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Memphis Downtown means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location...
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Front Desk Supervisor
7 days ago
Memphis, United States Sheraton Memphis Downtown Full timeProperty Description: Sheraton Memphis Downtown is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining the team at Sheraton Memphis Downtown means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location...
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Front Desk Agent
7 days ago
Memphis, United States Staybridge Suites Memphis Poplar Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Front Desk Agent
6 days ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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Part-Time Front Desk Agent
6 days ago
Memphis, United States Aimbridge Hospitality Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Part-Time Front Desk Agent
7 days ago
Memphis, United States Hampton Memphis SW Full timeJob Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...
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Part-Time Front Desk Agent
5 days ago
Memphis, United States Hampton Memphis SW Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
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Part-Time Front Desk Agent
6 days ago
Memphis, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...
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Front Desk/Host
6 days ago
Memphis, United States Dave & Buster Full timeJob Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...
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Community Services Associate
3 weeks ago
Memphis, United States City of Memphis Tennessee Full timeWorks under the direction of the Community Center Director to serve as the first point of contact for citizens and guests of Memphis Parks facilities. Handles day-to-day operations of the front desk, including answering phone calls responding to citi Associate, Service, Retail