Marketing & Operations Coordinator - Minneapolis, MN

3 weeks ago

Minneapolis, United States Fredrikson & Byron Full time

Who We Are:
Fredrikson & Byron is the premier Midwest-based law firm working collaboratively to help businesses achieve their goals regionally, nationally, and globally.

Overview:
We are seeking a full-time Marketing & Operations Coordinator to support the Marketing and Business Development (MBD) team. This technologically savvy position plays a crucial role in supporting MBD operations and ensuring efficient processes, enabling the team to focus on high-impact strategic initiatives.

Key Responsibilities Include:

Invoice Submission & Expense Reconciliation

  • Submit MBD invoices and team reimbursement requests.
  • Track unpaid invoices and troubleshoot issues with finance.
  • Process marketing transfer and budget reclassification requests.

CRM & Data Management

  • Perform data clean-up and maintenance in the firm's CRM system.
  • Update contact information and add new contacts to mailing lists as requested.
  • Run monthly CRM reports.

Ticket Management

  • Distribute and track usage of firm season tickets.
  • Process financial transfers based on ticket usage.
  • Communicate sponsorship benefits and ticket opportunities to the firm.

Marketing Technology & Reporting Support

  • Maintain the MBD intranet page.
  • Offer PowerPoint template support and update presentations as needed.
  • Assist with Excel reporting, survey builds, and other marketing technology needs.
  • Provide technical support and troubleshooting for various marketing tools and applications.

Branded Merchandise Management

  • Process and fulfill merchandise orders for all office locations.
  • Maintain accurate inventory tracking.
  • Research market trends and identify new merchandise opportunities.
  • Handle custom order requests and special merchandise projects.

Event & Sponsorship Support

  • Occasionally staff MBD or firm events at the request of the Events & Sponsorships (E&S) team.
  • Post events and sponsorships on the firm intranet.
  • Assist the E&S team with materials and preparation for activities.

Administrative Support

  • Assist with travel accommodation planning and other ad-hoc requests (e.g., couriers).
  • Coordinate MBD team meeting logistics, including scheduling, A/V, and catering.
  • Support the new attorney onboarding process.
  • Collaborate with the Senior Graphic Designer and Marketing Operations Specialist to track and distribute MBD printed collateral.
  • Assume other duties as assigned or apparent.

Our Ideal Candidate Will Have:

  • Bachelor's degree or equivalent practical experience.
  • 2+ years of experience in marketing operations, business operations, or an administrative support role.
  • Experience working with CRM systems and maintaining data integrity.
  • Experience with expense management and invoicing systems.
  • Proficiency in standard business software applications such as Microsoft Office (Word, Excel, PowerPoint, Teams); experience with project management tools (e.g., Smartsheet) is a plus.
  • Ability to work a hybrid in-office schedule; occasional early morning or evening work is required.

Applying For This Position:

Applications will only be accepted online at www.fredlaw.com/careers. Applicants will be asked to submit a cover letter, resume, and salary requirements. For assistance with the application process or for accommodations, please contact recruiting@fredlaw.com.

Fredrikson offers highly competitive salaries, a hybrid work environment, and comprehensive benefits in a collaborative work setting.

We are not currently accepting search firm submissions for this role.

About Fredrikson:

Diversity and inclusion are core values of Fredrikson & Byron. To best serve our clients, we provide innovative solutions to legal needs by cultivating a diverse workforce. With a reputation as the firm "where law and business meet," our attorneys and staff bring business acumen and entrepreneurial thinking to operate as business advisors, strategic partners, and legal counselors to our clients. The firm's 400+ attorneys serve clients through our ten locations around the world: Minneapolis, Saint Paul, and Mankato, MN; Bismarck and Fargo, ND; Ames and Des Moines, IA; Madison, WI; Saltillo, Mexico; and Shanghai, China. Visit www.fredlaw.com for more information.

Fredrikson & Byron, P.A. is an Equal Employment Opportunity and Affirmative Action employer.

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