Manufacturing support Engineer

4 weeks ago

San Antonio, United States Hire Talent Full time

You will perform onsite system support on information projects for a Rockwell Automation customer based on Rockwell Automation MES (Manufacturing Execution Systems) product software FTPC (Factory Talk Production Center) and other advanced software. Work on project assignments that are dependent upon the Job Level (moderate to complex projects). You may design and implement complex system requirements for customers and prepare studies and analyze existing systems. You will understand requirements to help determine specifications and coordinates design of subsystems and integration of total system. This includes system design, programming, and factory testing. Identify program support deficiencies as well as develop and recommend corrective actions.

What you will do:

  • You will report to a regional delivery manager directly and an assigned project manager for specific project work.
  • You will be based onsite at a Rockwell Automation customer facility. This is not a remote position.
  • Analyze and document customer's requirements to determine the information system solution and determine applicable control configuration/architecture.
  • Perform conceptual information systems design, determination of system strategy, design of assembled programming.
  • Provide onsite system startup, deployment, testing and training.
  • Could require 10% travel, but mostly based at a Rockwell Automation customer.
  • Understand IT/OT industry specific applications around information solutions, Analytics and MES.
  • Plan, schedule and monitor resources for projects including setting and managing timescales and estimates.
  • Provide verbal and written reports to communicate project status and contribute to project review meetings. Interpersonal
  • You will work with several project team members from shop floor manufacturing to upper management. Maintain customer relationship.
  • You will need to integrate with a diverse team of project members and across multiple time zones. Business
  • You will participate in the preparation and presentation of technical topics, as applicable.
  • Coordinate customer requirements with engineering and other appropriate departments to ensure excellent customer satisfaction is achieved.

Basic Qualifications:

  • 2+ years (approx.) of professional experience producing technical/functional work product.
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

  • A bachelor's degree or equivalent experience
  • Prior MES experience
  • Related control systems application experience of 3 years
  • Knowledge of industrial controllers and communications protocols
  • Knowledge of computer networks configuration and troubleshooting
  • Very good written and spoken English.

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