Donor Center Technician II
3 weeks ago
Company: Freedom Plasma
Location: St. Petersburg, FL
Center's Operating Hours: Mon-Fri 7am-3pm, Sat 7am-3pm, Closed on Sundays
Required Work Schedule: Saturdays 7am-3pm and 4 other days through the week on either an Opening Shift (630am-3pm) or a Closing shift from (12pm-830pm).
Job Type: Full-time (40 hrs per week/8 hr shifts)
Pay Range: $16 - $18 per hour (based on experience)
Job Description:
Freedom Plasma is seeking a Donor Center Technician II with a positive attitude and excellent customer service skills to join our team in St. Petersburg, FL. The ideal candidate must be flexible to work Saturdays from 7am-3pm and at least 4 other days throughout the week, working an 8-hour shift for a total of 40 hours per week on a closing shift from 12pm-830pm.
Day in the Life: Check out this video to see what a day in the life of a Donor Center Tech at Freedom Plasma looks like: Day in the Life Video
The Donor Center Technician II responsible for performing quality calibration activities for the screening and donor floor area equipment. The DCT II is accountable for donor center pre-registration, registration, conducting health screenings, machine set up, donor disconnects, and preparing the plasma bottle for sampling. This position will assist with donor center flow by monitoring equipment.
General Summary of Duties:
- Perform pre-donation medical screening and/or assessment, including blood pressure, temperature check, pulse, capillary tube sample collection, hematocrit, and total protein determination.
- Setup donors for the plasmapheresis procedure and ensure the correct installation of disposable soft goods.
- Disconnect donors post-procedure and provide post-donation care education.
- Conduct pre-registration and registration verification activities for new donors.
- Monitor equipment for alerts or alarms and take appropriate action following standard operating procedures.
- Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors.
- Complete cleaning activities based on the required equipment activity schedule.
- Participate in donor flow management by assigning and escorting donors to the appropriate donation area.
- Ensure compliance with all state and federal regulations, SOPs, OSHA, CLIA, cGMP, and internal company procedures.
- Maintain confidentiality of all personnel, donor, and center information.
- Accept performance feedback in a professional manner.
- Regular attendance and punctuality for all scheduled shifts and mandatory meetings.
- High school diploma or equivalent required.
- Minimum one (1) year of work experience preferred.
- License or certification as required by state regulations.
- Strong analytical, problem-solving, and organizational skills.
- Ability to work independently and manage deadlines efficiently.
- Excellent verbal and written communication skills.
- Use of hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
- Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee.
- Ability to sit for extended periods up to four (4) hours at a time.
- Ability to lift, tug, and pull up to fifty (50) pounds.
- Typical work environment with moderate noise level.
- May be exposed to freezing temperatures for short periods.
- Occupational exposure to bloodborne pathogens.
- Medical Benefits: Choose from multiple plans to access preventive care, extensive provider networks, and affordable prescription medications, with options for Health Savings Accounts (HSAs).
- Dental and Vision Benefits: Affordable coverage for routine and specialized dental care, along with vision benefits covering exams, lenses, and frames.
- Retirement Planning: Our 401(k) plan includes a company match to help you build a secure retirement.
- Employee Assistance Program: Receive confidential counseling and guidance for personal challenges, legal and financial issues, and more.
- Employee Discount Program: Save on a wide range of products and services through our partnerships.
- Additional Incentives: Life and Accidental Death and Dismemberment (AD&D) Insurance as well as Voluntary Short-Term and Long-Term Disability Insurance options.
How to Apply: If you have a positive attitude, strong customer service skills, and meet the qualifications outlined above, we invite you to apply for this position. Join us at Freedom Plasma and make a difference in the lives of our donors and community.
Freedom Plasma is an equal opportunity employer and values diversity in the workplace.
Disclaimer: The job description is intended to provide a general overview of the position and does not encompass all tasks and responsibilities that may be assigned.
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