Sr Systems Analyst
4 weeks ago
Engagement Overview:
We are seeking a seasoned Senior Systems Analyst with hybrid expertise in systems and business analysis to support a major cloud-based voice transformation initiative. This project involves transitioning from an existing on-premises telephony infrastructure to a cloud-based calling platform. The ideal candidate will bring both technical acumen and stakeholder-facing communication skills to successfully lead analysis efforts, ensure smooth implementation, and support end users throughout the process.
Key Responsibilities:
- Partner with technical teams and stakeholders to understand and document current and future-state voice infrastructure and workflows.
- Lead the analysis and documentation of requirements, workflows, and integration needs for the migration from an on-premise VoIP system to a cloud-based calling solution.
- Develop detailed documentation including process flows, technical specifications, data mappings, and gap analyses.
- Coordinate the collection and verification of telecom user data across multiple departments, including phone numbers, locations, and user-specific telephony needs.
- Communicate directly with department managers to validate data and gather additional information such as shared lines, hunt groups, call handlers, and voicemail group settings.
- Collaborate closely with engineering and project teams on timelines, user migrations, and system validation efforts.
- Support user acceptance testing (UAT) and assist with post-migration support as needed.
- Ensure consistent documentation and adherence to project standards, including change control and knowledge transfer to operations staff.
- Start Date: Targeting early May 2025
- Duration: Through the end of 2025
- Work Schedule: Full-time, 40 hours per week
- Location: Primarily remote with coordination across distributed teams
- Minimum 3 years of hands-on experience in systems analysis with exposure to voice/telecom systems, including 2+ years in a lead analyst capacity on mid-to-large scale projects.
- Working knowledge of voice technologies, telecom architecture, and telephony features/functions.
- Experience capturing and refining business and technical requirements in environments with legacy and cloud-based systems.
- Proficiency with tools such as Lucidchart, Visio, and Excel to document process flows and data mappings.
- Strong understanding of data collection methodologies and cross-system validation techniques.
- Ability to translate business needs into actionable technical documentation for voice engineers and project teams.
- Exceptional communication and collaboration skills across technical and non-technical stakeholders.
- Exposure to or experience with Cisco Call Manager, Unity voicemail, or AWS Connect Contact Center.
- Experience in public sector or large, decentralized enterprise environments.
- Familiarity with IT project methodologies, change management, and telecom deployment strategies.
This role will work in close coordination with engineering teams, internal stakeholders, and vendor partners. The analyst will receive strategic direction from leadership but also work independently to drive analysis, documentation, and migration readiness efforts.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
-
Sr. Systems Analyst
3 weeks ago
Denver, Colorado, United States Brooksource Full timeWe are recruiting for a Sr. Systems Analyst (SA/BSA) who also possesses practical knowledge in business analysis, Business System Analysis and a demonstrated ability to successfully combine both occupations as a Business System Analyst. This SA will support a technology initiative around expanding AI Systems and Automation to support operational efficiency,...
-
Sr Business/Systems Analyst
4 days ago
Denver, Colorado, United States Apex Systems Full timeJob #: 2071648Job Description:APEX SYSTEMS IS SEEKING A BUSINESS SYSTEMS ANALYST TO SUPPORT THE CONVERSION FROM AN ON-PREMISES CISCO CALL MANAGER TO CISCO WEBEX CLOUD CALLING PLATFORM IN DENVER, CO.Onsite Requirement: 1-2 days onsite per week in Denver, CODuration: Contract through 2025, with the potential to extendCompensation: $55-65/hrThe Senior Business...
-
Sr Configuration Management Analyst
2 weeks ago
Denver, Colorado, United States Leidos Full timeJob Description DescriptionLeidos Defense Systems Sector is seeking a talented Senior Configuration Management Analyst to join a diverse team to create unique solutions for complex problems. With offices across the United States engaging in the defense, space, cyber and commercial fields. Leidos Defense Systems provides responsive, cost-effective...
-
Sr Business/Systems Analyst
3 weeks ago
Denver, Colorado, United States Apex Systems Full timeJob#: 2071648Job Description:Apex Systems is hiring a Business Systems Analyst to join a growing client in Denver supporting the conversion from an on-premises Cisco Call Manager to Cisco Webex Cloud Calling platform. Onsite Requirement: 1-2 days onsite per week in Denver, CODuration: Contract through 2025, with the potential to extend Compensation:...
-
Sr Business/Systems Analyst
3 days ago
Denver, Colorado, United States Apex Systems Full timeJob Summary:We are seeking a Senior Business Systems Analyst to join our team in Denver, CO. The successful candidate will be responsible for providing support and telecom analysis for the conversion from an on-premises Cisco Call Manager to Cisco Webex Cloud Calling platform.Responsibilities:Work an aggressive timeline to gather telecommunications user data...
-
Sr Business/Systems Analyst
3 weeks ago
Denver, Colorado, United States Apex Systems Full timeJob#: 2071648Job Description:Apex Systems is hiring a Business Systems Analyst to join a growing client in Denver supporting the conversion from an on-premises Cisco Call Manager to Cisco Webex Cloud Calling platform. Onsite Requirement: 1-2 days onsite per week in Denver, CODuration: Contract through 2025, with the potential to extend Compensation:...
-
Sr Business/Systems Analyst
3 days ago
Denver, Colorado, United States Apex Systems Full timeJob#: 2071648 Job Description: Apex Systems is hiring a Business Systems Analyst to join a growing client in Denver supporting the conversion from an on-premises Cisco Call Manager to Cisco Webex Cloud Calling platform. Onsite Requirement: 1-2 days onsite per week in Denver, CO Duration: Contract through 2025, with the potential to extend ...
-
Sr Systems Analyst
4 weeks ago
Denver, Colorado, United States Manpower Group Inc. Full timeSenior Systems Analyst (Voice/Telecom Project Focus)Engagement Overview:We are seeking a seasoned Senior Systems Analyst with hybrid expertise in systems and business analysis to support a major cloud-based voice transformation initiative. This project involves transitioning from an existing on-premises telephony infrastructure to a cloud-based calling...
-
Business Systems Analyst
2 days ago
Denver, Colorado, United States beBee Careers Full timeAbout the RoleWe are seeking a highly skilled Sr. Analyst, Business Technical Support to join our team. As a key member of our organization, you will play a critical role in the development of tools that support our underwriting and sales teams.
-
SR Programmer Analyst
3 weeks ago
Denver, Colorado, United States Georgia IT, Inc. Full timeJob Title : SR Programmer Analyst (BOBJ)Location : Lakewood, ColoradoPosition Type : Direct hireSalary : 115k+ Benefits Interview mode Face to face Green card, US Citizen and EAD preferred Job Description: BOBJDesigning/CodingCentral Management Console (CMC)5 years minimum experience in the following: BOBJ Skilled using Business Objects / Business...