Title: Information Technology Manager

Reports to:Director of Business Operations

Direct Reports: IT Department Staff

Description

The IT manager will be responsible for overseeing and ensuring that computing systems are operating effectively and efficiently with UPTIME being a key measure of success. To be successful in this position you will demonstrate a detailed knowledge of the industry's best practices, possess a professional track record of effective technical management, information analysis, and a thorough understanding of computer hardware, software, infrastructure and security systems.

Responsibilities

To succeed in this role, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. These essential duties include:

• Ensure the IT infrastructure is robust, secure, and scalable to meet business needs.
• Monitoring daily operations, including cloud-based systems, server hardware, software, and operating systems.
• Assuring that all facilities and users receive the support that they require to function optimally, which includes travel to facilities within a 1-hour drive as necessary.
• Coordinate and manage department projects to achieve Modern's IT goals.
• The IT manager is a first and early contact when off-hours issues arise.
• Oversee the implementation of new technologies and systems to improve operational efficiency.
• Working alongside the procurement department to select and purchase new and replacement hardware, software, and third party support, when necessary.
• Testing, troubleshooting, and modifying information systems so that they operate effectively.
• Generating and analyzing performance reports for operating systems.
• Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
• Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
• Overseeing the annual IT budget to assure cost-effective departmental spend.
• Remaining up to date with advances in technology and industry best practices.
• Where applicable, oversee IT staff by assisting in the recruiting and training of employees, communicating job expectations, and monitoring performance.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Education, Experience and Skills

• Bachelor's degree in information technology, computer science, software engineering, or a related field.
• Proven experience in managing IT staff, infrastructure, and services.
• Experience with computer networks, network administration, and network management.
• Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
• Proficient in Microsoft Windows software, including server, SQL server, office, and exchange.
• Proficient with MS365 and Microsoft Entra ID.
• Strong communication, management and leadership skills.
• Proven time-management and organization skills, with the ability to prioritize tasks.
• Excellent analytical, troubleshooting, and problem-solving skills.

Benefits at Modern:

• Medical, Dental and Vision Coverage
• Retirement Savings with Employer Match
• Health Savings Accounts
• Voluntary Insurance Products
• Employee Assistance Program
• Paid Time Off
• Paid Holidays
• Direct Deposit/Electronic Paystubs
• Discount Memberships
• Company-Sponsored Events

Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

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