Patient Access Specialist

2 weeks ago

Colorado Springs, United States UC Health Full time

Description

Patient Access Specialist positions available in our ambulatory care settings, in primary care and specialty care clinics in Colorado Springs.

Full-time positions, several opportunities available.

Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experience.

Preferred Qualifications:

  • Relevant customer service or administrative experience preferred; experience in a healthcare setting preferred.

At UCHealth, We Improve Lives

This position is for the Ambulatory Staffing Development program that hires Patient Access Specialists for outpatient departments. You will be hired initially into the Ambulatory Staffing Development program for orientation and training after which time you are transferred to a specific outpatient clinic to become a full-time member of their staff. We are looking for individuals who can provide the highest level of customer service in every interaction; going above and beyond is our standard.

The Patient Access Specialist role performs receptionist, registration, and clerical duties associated with registering patient for services.

Responsibilities:

  • Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.

  • Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule.

  • Verifies insurance benefits and obtains pre-certification/authorization as necessary.

  • Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

  • Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

UCHealth offers a Five Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of five years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package:

  • Full medical, dental and vision coverage

  • Retirement plans to include 403(b) matching

  • Paid time off. Start your employment at UCHealth with PTO in your bank

  • Employer-paid life and disability insurance with additional buy-up coverage options

  • Tuition and continuing education reimbursement

  • Wellness benefits

  • Full suite of voluntary benefits such as identity theft protection and pet insurance

  • Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may also qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

  • UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)

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