We have other current jobs related to this field that you can find below

  • HVAC Truck Based Controls Technician

    4 days ago

    Miramar, United States Johnson Controls International Full time

    Job DescriptionBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we...

  • HVAC Truck Based Controls Technician

    3 weeks ago

    Miramar, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...

  • HVAC Truck Based Controls Technician

    3 weeks ago

    Miramar, United States Johnson Controls International Full time

    Be part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed.  We are committed to make a difference.What we offer:Competitive...

Warranty Technician

2 months ago

Miramar, United States United Data Technologies Full time
Warranty Technician

Miramar, FL

UDT is a technology enabler that helps clients in major industries evaluate, architect, provide, secure, and manage technology on the go, in the rack and in the cloud. UDT provides flexible and interoperable services, including mobility, cloud, collaboration, data, cyber security and software and IT as a service. The company also provides technical, professional and managed services. This is a full-time position located in Miramar, FL.

Job Purpose:

The Warranty Technician is responsible for receiving warranty and/or fix requests from our current clients on any laptop, PC, tablet issue that needs serviced. It is a customer facing role working in a fast-paced, high-energy environment. The successful candidate will have a completed and current A+ certification and be able to diagnose and resolve hardware problems for computer equipment and be able to evaluate and prioritize incoming service order requests.

Accountabilities and Responsibilities:
  • Diagnose and resolve hardware problems for computer equipment at customer site by performing the following duties:
  • Evaluate, and prioritize incoming service order requests for assistance for customers experiencing problems with hardware computer-related equipment.
  • Interview user to collect information about problem and perform diagnostic procedures to determine source of problem.
  • Handle problem recognition, research, isolation, resolution and follow-up for routine customer problems, referring escalation problems to supervisor or technical staff.
  • Work with hardware vendor for order replacement parts of defective products.
  • Log and track service calls using management database system, and maintain history records and related problem documentation.
  • Collect and submit customer sign-off documentation, for incident reporting and invoicing.
  • Perform installation/imaging of computers, and peripheral equipment.
Minimal Qualifications
  • A+ Certification (completed and current)
  • Certification on HP product line (PC/Laptop/Server/Printer) preferred
  • 2 years of experience troubleshooting and resolving service calls for computer equipment repairs
  • Experience working in a Service Organization a plus
Required Knowledge, Skills, & Abilities:
  • Experience in troubleshooting and resolving on-site service calls for repair of computer equipment
  • Maintaining comprehensive documentation
  • Ability to work from service manuals and vendor drawings and with some technical assistance, maintain and make repairs to PC computer equipment and related systems
  • Detail-oriented
  • Strong interpersonal skills are required to for effective communication with internal team members, customers and vendors
  • Must have sufficient physical strength to lift and carry weight up to 50 pounds.

Join us and be part of an inclusive, energizing, and collaborative environment. UDT is an Equal Opportunity Employer who is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Employment is contingent upon successful completion of background and pre-employment drug screen. UDT is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.