Dispatcher

1 month ago

Appleton, United States Ritchie Bros. Full time
Job Description

IAA, an RB Global, Inc. company, our Dispatchers play a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes our branch productivity.

Dispatchers embody our "will to win" and "team player" values, by providing outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. They play a crucial part in IAA's business and branch growth.

What do IAA Dispatchers Do?
  • Manage tow truck resources and assign work in an efficient manner to achieve on-time performance & optimize tower productivity
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources
  • Recruit new towers to build tow networks with added resources
  • Provide necessary documentation to drivers for each pickup and delivery, including check & cash handling as needed
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance
  • Review driver records to ensure completeness & accuracy & take corrective action as needed
  • Communicate driver problems or potential problems to the management team
  • Establish and Maintain good, positive working relations with all tow drivers
  • Other duties as assigned
What are the Requirements?
  • HS Diploma is preferred, but equivalent work experience is great too
  • Bilingual English/Spanish, or professional working proficiency in Spanish preferred
  • 1 year of related or transferrable experience
  • Strong organizational skills & attention to detail
  • Strong judgment & decision-making skills
  • Positive, professional demeanor
  • Excellent verbal communication skills
  • Ability to function well as part of a team
  • Comfortable with technology & proficient in MS Office
  • While not required, it would be awesome to have dispatch experience and/or knowledge of DOT (Department of Transportation) and safety regulations


Washington Residents Only: The salary range for Washington residents is $19.00 to $23.00. Pay is based on several factors including but not limited to education, work experience, and certifications.

In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company:

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.

  • Vehicle Dispatcher

    5 days ago

    Appleton, Wisconsin, United States Enterprise Mobility Full time

    As a Vehicle Dispatcher at Enterprise Mobility, you will play a critical role in ensuring the efficient transportation and positioning of rental vehicles around our facilities. This is an exciting opportunity to join our team as a full-time evening and overnight Lot Driver.The successful candidate will be responsible for transporting and shuttling rental...

  • Radiologic Imaging Specialist

    4 weeks ago

    Appleton, Wisconsin, United States Health Talent Pro Full time

    Job OverviewAs a Radiologic Technologist at Health Talent Pro, you will provide mobile X-Ray and EKG services to various healthcare facilities.This role involves performing and processing X-Rays, transporting equipment, and communicating effectively with colleagues and clients.Key ResponsibilitiesPerform and process X-Rays using portable digital (DR) or...

  • Petroleum Logistics Operator

    3 weeks ago

    Appleton, Wisconsin, United States Wayne Transports,Inc Full time

    About Us:">Wayne Transports, Inc is a reputable logistics company with a strong presence in the Midwest. Our team is dedicated to providing top-notch services and ensuring the safe transportation of petroleum products.">Job Summary:">We are seeking an experienced Petroleum Logistics Operator to join our team. This role involves driving a semi-truck and...

  • Local Class A CDL Driver

    3 months ago

    Appleton, United States AmeriLux International Full time

    About the A-Team:At AmeriLux, we value culture above all else and look towards the future with optimism. Our goal is to place our team members in a position that will make them feel the most fulfilled. Our team members are empowered to make a play as we believe that the only people who have never made a mistake are those who have never done anything. We...

  • Mobile X-Ray and EKG Services Technician

    7 hours ago

    Appleton, Wisconsin, United States Health Talent Pro Full time

    Job SummaryWe are seeking a highly skilled Mobile X-Ray and EKG Services Technician to join our team at Health Talent Pro. As a key member of our team, you will be responsible for providing mobile X-Ray and EKG services to various healthcare facilities.Key ResponsibilitiesPerform and process X-Rays using portable digital (DR) or computed (CR) radiography...

  • Bulk Transportation Professional

    2 weeks ago

    Appleton, Wisconsin, United States Wayne Transports,Inc Full time

    About the JobAs a Petroleum Transport Driver at Wayne Transports, Inc., you will be responsible for delivering petroleum-based products in bulk to various customer locations within a 50-mile radius of Appleton, WI.Key Responsibilities:Loading and unloading petroleum products from refineries, ethanol plants, and bulk storage facilities.Operating Semi-Truck...

  • Diagnostic Imaging Specialist

    8 hours ago

    Appleton, Wisconsin, United States Health Talent Pro Full time

    Job SummaryRadiologic Technologists play a vital role in delivering high-quality patient care. At Health Talent Pro, we are seeking a skilled Diagnostic Imaging Specialist to join our team.About the RoleThis is an exciting opportunity for a dedicated professional to provide mobile X-Ray and EKG services to various healthcare facilities. As a key member of...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Appleton, Wisconsin, United States Next Move Healthcare Full time

    Key ResponsibilitiesWe are seeking a qualified Radiologic Technologist to join our mobile imaging team. As a Radiologic Technologist, you will be responsible for providing diagnostic imaging services to various healthcare facilities using portable X-ray equipment.Key responsibilities include:Performing and processing X-rays using portable digital (DR) or...

  • A Professional Intermodal Truck Driver in Appleton, WI

    3 weeks ago

    Appleton, United States Schneider Full time

    Are you looking for a rewarding career as a professional truck driver? Schneider offers an exciting opportunity for a CDL-A Intermodal Truck Driver to join our team in Appleton, WI.About the JobWe are seeking a highly motivated and experienced Class A driver with a minimum of 3 months of driving experience. As a Regional Intermodal nighttime truck driver,...

  • Senior Mechanical Services Manager

    4 weeks ago

    Appleton, Wisconsin, United States J. F. Ahern Full time

    About J. F. AhernJ. F. Ahern is a leading mechanical and fire protection contractor in the United States, consistently ranked as one of the top specialty contractors in Wisconsin.We are seeking an experienced Regional Service Manager to join our team at our Appleton or Fond du Lac, WI office.The estimated annual salary for this role is $85,000 - $120,000...

  • Service Specialist

    4 days ago

    Appleton, Wisconsin, United States A1 Garage Door Service Full time

    **Company Overview**A1 Garage Door Service is a leading provider of garage door solutions in North America, operating in 40 markets across 20 states.We are seeking an experienced Apprentice Service Technician to join our team. As an Apprentice Service Technician, you will learn from the best in the industry and have the opportunity to thrive in your very own...

  • Garage Door Technician Lead

    1 day ago

    Appleton, Wisconsin, United States A1 Garage Door Service Full time

    **About Us**A1 Garage Door Service is a family-owned business that has been serving the community for over 15 years.We are committed to providing exceptional customer service and are dedicated to helping our customers achieve their goals.Job Title: Apprentice Service TechnicianJob Summary:We are seeking a highly skilled and motivated individual to join our...

  • Door Repair Professional

    1 day ago

    Appleton, Wisconsin, United States A1 Garage Door Service Full time

    **About Our Company**A1 Garage Door Service is a leading provider of garage door solutions in North America, operating in 40 markets across 20 states.We are committed to providing exceptional customer service and are dedicated to helping our customers achieve their goals.Job Title: Apprentice Service TechnicianJob Summary:We are seeking a highly skilled and...

  • Long Haul Refrigerated Truck Driver

    3 weeks ago

    Appleton, United States Schneider Full time

    Are you a skilled truck driver looking for a rewarding career with competitive pay and benefits? Schneider is now hiring CDL-A Refrigerated Truck Drivers in Warrenton, WA!About the JobAs a Regional Van Truckload truck driver with Schneider, you'll enjoy predictable power lanes, high volume of freight, and consistent freight allowing for maximum drive time...

  • Truck Driver Career Opportunity with Schneider

    4 weeks ago

    Appleton, Wisconsin, United States Schneider Full time

    Regional Intermodal Nighttime Truck Driving PositionWe are seeking experienced CDL-A drivers to join our team as Regional Intermodal nighttime truck drivers. As a key member of our team, you will be responsible for hauling freight containers secured to company-owned chassis.Average Annual Salary: $85,000This is a full-time position with weekly home time and...

  • OTR Company Driver with Class A CDL

    1 month ago

    Appleton, United States Expedite Tigers Full time

    Sign-On Bonus: $1000 Are you a seasoned OTR driver based in or near Chicago? Ready to roll with a great opportunity? We're looking for skilled OTR company drivers to join our team and get paid what you deserve. Location: Chicago-Based (IL, WI, MN, ND, SD, IA, MO, KS, NE) Job Type: OTR COMPANY DRIVERS ONLY Sign-On Bonus: $1000 Why Join Us? Flexible Home...

  • Regional Service Manager

    1 month ago

    Appleton, United States JF Ahern Full time

    Looking to join one of the best mechanical and fire protection contractors in the United States? Join our team! Ahern has an exciting opportunity for a Regional Service Manager working out of our Appleton or Fond du Lac, WI office. We consistently rank as one of the top specialty contractors in Wisconsin, are in the top 15% of specialty contractors across...

  • Regional Service Manager

    1 month ago

    appleton, United States JF Ahern Full time

    Looking to join one of the best mechanical and fire protection contractors in the United States? Join our team! Ahern has an exciting opportunity for a Regional Service Manager working out of our Appleton or Fond du Lac, WI office. We consistently rank as one of the top specialty contractors in Wisconsin, are in the top 15% of specialty contractors across...

  • Experienced Regional Van Truckload Driver

    3 weeks ago

    Appleton, Wisconsin, United States Schneider Full time

    Overview">We are seeking experienced regional van truckload drivers to join our team. As a driver with Schneider, you will have the opportunity to work on predictable power lanes with a high volume of freight.Our consistent freight allows for maximum drive time and less downtime, ensuring you can stay focused on the road and deliver goods...

  • Radiologic Technologist

    3 months ago

    Appleton, United States Next Move Healthcare Full time

    Job Title: Radiologic Technologist Location: Appleton, Wisconsin Rate: $26.00 per hour Shift Type: Days Shift Times: Monday - Friday, 8:00 AM - 5:00 PM, rotating weekends Hours/Day: 8 Weekend Requirements: Based on case load; will constitute as overtime if needed Job Overview: As a Radiologic Technologist, you will provide essential diagnostic imaging...