Housekeeping Attendant

2 months ago

Scotts Valley, United States 1440 Multiversity Full time
Our Purpose

1440 Multiversity aligns with organizations, thought leaders, foundations and individuals who have a similar commitment to the greater good of humanity. We curate experiences for those seeking to make a difference in the world.

1440 Multiversity a vital organization to the world known for pioneering the art of deep hospitality ("a genuine love for strangers") starting in our own backyard. Our mission, goals and culture principles guide our actions in each of the 1440 minutes we are all granted each day. These fundamental beliefs are shared through a like-heartedness that exudes through all 1440 family members.

Choose a fulfilling career that allows you to inspire and enrich the world. Located in the redwoods of the Santa Cruz Mountains, 1440 Multiversity is a 501(c)(3) nonprofit philanthropic campus and learning destination committed to creating hope for living well, and welcomes guests for weekend Rest & Renewal stays, private group retreats, immersive wellness weddings, luminary faculty program workshops, community learning events, and more. Our employees are the heart of this important work in fostering greater good in the world.

We are seeking team members who want to be a part of co-creating life-changing experiences while still having fun in their work, energizing, learning and growing with their colleagues. 1440 Multiversity is a workplace that welcomes your ideas, encourages collaboration with your team and embraces our employees as people first - providing opportunities for personal and professional growth while caring for our campus guests with "deep hospitality" from the heart. A Great Place to Work certified organization, we offer comprehensive benefits, a beautiful work environment and opportunities to participate in our learning experiences, as we all find new ways to Live, Lead, Love, Work and Wonder Well with the 1,440 minutes we are granted each day.

Reports to: Operations Manager - Housekeeping

Department: Housekeeping

FLSA: Non-Exempt

Position Summary

Reporting to the Operations Manager - Housekeeping, the Housekeeping Room Attendant delivers exceptional service to 1440 guests and keeps guest rooms clean, tidy and well stocked according to Campus standards.

Accountabilities
  • Clean guest rooms, restrooms and other areas as assigned according to standards.
  • Stock all areas and ensure areas are organized and tidy according to standards, including but not limited to: Housekeeping Closets and Housekeeping Carts; keep inventory documentation up to date.
  • Maintain organization and cleanliness of back-of-house supply rooms and closets according to standards.
  • Deliver cleanliness levels to a minimum specified inspection score.
  • Politely and warmly respond to guests and alert Sr. Operations Manager of any and all guest concerns.
  • Attend and participate in training and staff meetings.
  • Be professional in actions and appearance and provide a welcoming presence.
  • Must be able to learn and follow policies and procedures including safety and emergency procedures.
  • Be able to work independently, but as a part of a team, focused on creating a wonderful guest experience.
  • Assist in other areas and help with other projects and tasks as assigned.
  • Must be willing to work weekends and holidays.
Essential skills and experience
  • Excellent customer service skills with a friendly, warm demeanor
  • Strong communication and listening skills
  • Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
  • An ability to collaborate with others to find solutions
  • A commitment to a flexible schedule that includes nights, weekends, and holidays
  • Experience in a customer focused environment a plus
  • Ability to be highly reliable and take ownership for all housekeeping support needed
  • Ability to be physically active for duration of shift, repeatedly lifting, bending, and moving heavy objects (chairs and tables) in excess of 50 lbs. as needed
  • Excellent customer service skills and a desire to build great relationships and impressions to guests
Benefits:
  • Medical, dental, vision,
  • Group Life/AD&D and Long Term Disability insurance
  • Employee Assistance Program
  • Flexible Spending Account (FSA)
  • Discount marketplace - Insurance (Pet Insurance, ID Theft Protection, Auto Insurance and much more)
  • Discount marketplace - Discounts (Travel, auto, electronic and apparel and much more)

AAP/EEO Statement

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1440 Multiversity expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 1440 Multiversity's employees to perform their job duties may result in discipline up to and including discharge.

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