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Oracle Case Management

1 month ago


Michigan Center, United States Saxon Global Full time

"Work is HYBRID (25% ONSITE) w/Video interviews.

Experience implementing Oracle Case Management (Oracle's HR Help Desk solution).

Identify future-state needs and recommend Oracle Case Management solutions to address client requirements.

Standardize and streamline the case management process; eliminate redundancies

Enable managers to be able to retrieve case details and documentation quickly from a single location; enable collaboration by multiple employees on the same case.

Enable ability to upload documentation

Provide real-time view of case statuses, progress, and performance metrics

Develop and document functional specifications based on client requirements, and design custom solutions within the Oracle Case Management framework

Configure Oracle Case Management module and maintain configuration workbook

Guide client through unit, systems integration, and user acceptance testing; develop test cases and scripts accordingly.