Hospitality Service Specialist

4 weeks ago


Miami Beach, Florida, United States Marriott Full time

Are you passionate about delivering exceptional experiences for our guests? Join the Marriott Spa team as a Spa Receptionist and play a vital role in supporting various functions. This key position works closely with other team members to ensure seamless transactions and deliver outstanding service.

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The ideal candidate will possess excellent communication skills, be proactive, and take initiative to provide top-notch support. Responsibilities include promoting Spa services, scheduling reservations, confirming appointments, answering questions, checking in guests, and processing payments.

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Additional responsibilities include maintaining a safe working environment, ensuring guest satisfaction, and collaborating with the team. The successful candidate will be able to stand for extended periods, move around, and lift objects weighing up to 25 pounds.

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Key Responsibilities:

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  • \
  • Deliver exceptional service to guests\
  • Support various Spa functions\
  • Collaborate with the team to ensure guest satisfaction\
  • Perform administrative tasks as required\
  • Meet performance expectations\\
What You'll Need:\

Requirements:

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  • \
  • High school diploma or equivalent\
  • Excellent communication skills\
  • Proactive approach\
  • Ability to work collaboratively\
  • Physical stamina to stand for extended periods\
  • Lift objects weighing up to 25 pounds\\

Grow with Us:

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As a member of the Marriott Spa team, you'll have opportunities to grow and develop your skills while making a positive impact on our guests' experiences. We believe in embracing individuality and fostering an inclusive culture that empowers associates to thrive.



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