Network/Systems Engineer 3

3 weeks ago

Bloomington, United States Bright Health Full time

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We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.

We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

SCOPE OF ROLE

The Network/Systems Engineer 3 is a member of the End User Infrastructure Operations team. This role is focused around building out workflows and enhancements for our core systems and technologies. The role is responsible for all network topologies and to ensure the infrastructure networks are built and operating in a secure manor. This role will also have shared responsibilities to support our team efforts and business critical infrastructure services and applications. These responsibilities can include deployment, monitoring, maintenance, security, development, upgrades, and support of end user and office hardware (desktops, laptops, handheld devices, printers, drivers, software, email, patches, and operating systems) within our environment. Our client is all NeueHealth business operations and associated affiliates. You will be a part of the team that directly and indirectly supports them. As a department we have a philosophy of all hands-on-deck. We do not shy away from large or small tasks, many of which often happen behind the scenes.

ROLE RESPONSIBILITIES

  • Network systems engineers will plan and develop all areas of telecommunications solutions involving computer, network, and communications equipment
  • Analyze network performance and develop recommendations for improvements
  • Analyze, design, test, and evaluate network systems that include local area networks (LAN), wide area networks (WAN), Internet, Intranet, virtual private networks (VPN), and other related data and network communications
  • Develop expert level understanding of our core systems, their integrations, and dependencies
  • Review current system configurations and provide recommendations for system improvements
  • Review requirements and execute necessary workflow and enhancement changes within the network and systems technology domains
  • Provide support and services supporting our corporate virtual private network (VPN), cloud hosting and network solution, email services, Internet and domain services, DNS, TCP/IP, IPSEC, HTTPS, and other related protocols and services
  • Work closely with various departments to align on requirements and tasks needed for projects to be completed efficiently
  • Proactively look for challenges or constraints within projects and seek to manage them accordingly
  • Assist with system related escalated tickets from our service desk, including user support as needed.
  • Assist with maintenance of systems, processes, and documentation
  • Assist with and participate in ongoing user access audits
  • Assist in the execution of IT planned initiatives including hitting deadlines and achieving goals or projects as assigned (e.g. Tech Refresh and Upgrade initiatives)

EDUCATION, TRAINING, EXPERIENCE

  • Bachelor's or associate degree (Ideally in Technology or Security), or relevant work experience
  • 5+ years' experience working with Microsoft Azure/Entra and M365 Services, Powershell, and Scripting
  • 5+ years' experience working with multiple SaaS solutions
  • Technical expertise with creating & troubleshooting various workflows & integrations between SaaS solutions
  • Demonstrated ability to take ownership and manage technical projects within a team environment to assist with advancing the greater team goals
  • A can-do, positive attitude
  • Desire and ability to learn new technologies and applications on your own to support needs of business
  • Skills in critical thinking, problem-solving, and the analysis, interpretation, and evaluation of complex information
  • Outstanding communication skills as well as proficiency in interpreting results and formulating recommendations/action plans


As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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