System Administrator

1 month ago

Laurel, United States SCD Information Technology Full time

SCD Information Technology is seeking a skilled System Administrator 1 to join our team in Laurel, MD.

Job Description:

  • Follow a morning routine of checking network servers, classroom computers, and Smartboards for hardware, software, and connectivity issues
  • Create Active Directory accounts and Exchange mailboxes. Enable student and visitor accounts upon request. Remove terminated staff accounts and mailboxes upon request
  • Troubleshoot major network connectivity issues and virus infestations. Notify and provide resolution recommendations to supervisor
  • Fix various computer issues relating to sound, scanning, mice, keyboards, thumb drives, monitors, printing, and network connectivity on a daily basis
  • Monitor help desk submissions, triage, and address
  • Image computers using an external hard drive or imaging platform such as Clonezilla for Windows systems.
  • Assist Instructors in using application software
  • Resolve various login issues, such as those relating to passwords, user ID, incorrect domain, network connectivity, and hardware
  • Add, delete, or update computer inventory in database when equipment is moved, disposed, or transferred out of the building
  • Restore files and directories from backup
Must Haves:
  • TS/SCI with FULL SCOPE POLY
  • Security+ (Sec+) certification
  • At least 3 years of IT experience providing desktop support
Desired Skills:
  • Working knowledge of Microsoft Windows 11 and Server 2019
  • Must have familiarity with Nessus, Tenable Security Center, Trellix, and BigFix applications
  • Must have good understanding of server-based licensing and ability to install approved software packages
  • Working knowledge of peripheral setup, configuration, and driver maintenance
  • Customer service mindset
SCD Benefits:
  • An established, family-owned and operated company that cares about your continued career growth and happiness.
  • Opportunities for advancement.
  • Work/life balance.
  • 100% company-paid Health, Dental and Vision insurance for you and qualifying dependents.
  • 100% company-paid group life insurance ($50,000).
  • 100% company-paid short-term disability.
  • 100% company paid long-term disability.
  • HSA (Health Savings Account)- Company contributes $500 annually to your account.
  • 401(k) Profit Sharing Plan with an annual discretionary company match.
  • Generous Paid Time Off and Holiday Leave
  • Education and Tuition reimbursement - up to $5,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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