Scheduler - Continuing Care Atrium Health Albemarle PT Days
3 weeks ago
Job Summary
Provides administrative support for a defined clinical team or teams. Conducts timely and effective scheduling/visit assignments to support well-coordinated care, clinician productivity standards and policies. Performs scheduling tasks per MD orders, direction of clinicians and appropriate authorizations. Identifies and communicates to leadership barriers to productivity, staffing needs and untimely clinician communication/documentation that impedes the service line's operational and financial success.
Essential Functions
- Responds timely to system and/or clinician schedule requests to ensure referrals and ongoing care is scheduled per policy/orders and patient need.
- Utilizes system scheduling module, communication tools and reports to ensure timely and well-coordinated patient visits effectively and accurately.
- Utilizes other patient information systems to ensure complete referral information attached and available in EMR when appropriate.
- Provides timely feedback to leadership when barriers to productivity, staffing needs and or untimely clinician response for communication and documentation.
- Monitors assigned reports for compliance with requested scheduling and alerts when scheduling is outside of regulatory or agency policy.
Works in an office environment. Requires long periods of sitting and perform computer work.
Education, Experience and Certifications
High School Diploma or GED required. 1 year progressively responsible secretarial and administrative experience required, 3 years preferred. Organized, effective oral and written communication, ability to multi-task/prioritize, customer service skills preferred. Strong computer/typing skills preferred.
About Us
Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.
We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes.
Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.
About the Team
Our Mission Statement, Vision and Values
Our Mission: To improve health, elevate hope and advance healing - for all.
Our Vision: To be the first and best choice for care.
Our Values: We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: caring, commitment, integrity and teamwork.
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