Current jobs related to Customer Support Specialist - Texarkana - TIH Insurance
-
Customer Experience Specialist
7 days ago
Texarkana, Texas, United States Nothing Bundt Cakes Full timeCustomer Experience SpecialistEstimated Salary: $40,000 - $55,000 per yearAs a Customer Experience Specialist, you'll be responsible for delivering an exceptional experience for our guests at Nothing Bundt Cakes. You'll work closely with customers to understand their needs and preferences, ensuring that every visit to our bakery is a memorable one.Key...
-
Customer Experience Specialist
7 days ago
Texarkana, Texas, United States Sam's Club Full timeSam's Club is seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will play a key role in creating a positive shopping experience for our members, while also driving sales growth and improving operational efficiency.Key Responsibilities:Develop and implement strategies to improve member...
-
Bilingual Support Specialist
1 week ago
Texarkana, Texas, United States Kelli Ashbrook-Cummings Insurance Agencies Full timeAbout the RoleKelli Ashbrook-Cummings Insurance Agencies is seeking a skilled Bilingual Support Specialist to join our team. In this role, you will provide exceptional customer service and support to our clients, communicating with them in Spanish to ensure they receive the best possible experience in the insurance industry.Your primary responsibilities will...
-
Customer Support Manager
7 days ago
Texarkana, Texas, United States Lincare Holdings Full timeJob Title: Customer Support ManagerEarn an estimated $60,000 - $80,000 per year as a Customer Support Manager at Lincare Holdings.About the Company:Lincare Holdings is a leading healthcare company dedicated to providing high-quality medical equipment and supplies to patients and healthcare professionals. Our mission is to deliver exceptional customer service...
-
Customer Service Specialist
1 week ago
Texarkana, Texas, United States GPM Investments LLC Full timeGPM Investments LLC is seeking a skilled Customer Service Specialist to join our team. In this role, you will provide top-notch service to customers during the mid/second shift, handling a high volume of transactions and ensuring a positive experience for each visitor.What You'll Do:Deliver exceptional customer service, exceeding expectations with every...
-
Dining Room Support Specialist
7 days ago
Texarkana, Texas, United States Olive Garden Full timeWe are currently hiring a Dining Room Support Specialist to join our team at Olive Garden. This role is responsible for ensuring the dining room is always clean, disinfected, and inviting for our guests. As a Dining Room Support Specialist, you will assist our servers in providing excellent service and help maintain a safe and healthy environment.We offer a...
-
Cashier and Customer Support
1 week ago
Texarkana, Arkansas, United States GPM Investments LLC Full timeCustomer Service Representative OpportunityGPM Investments LLC is seeking a detail-oriented and reliable Customer Service Representative to join our team. As a key member of our overnight crew, you'll be responsible for providing exceptional customer service while ensuring the accuracy and efficiency of our operations. If you're a motivated individual who...
-
Healthcare Support Specialist
1 week ago
Texarkana, Texas, United States Genesis Prime Care Full timeJob DescriptionThe Healthcare Support Specialist will play a vital role in supporting our healthcare team at Genesis Prime Care. This role involves providing administrative assistance, maintaining accurate records, and ensuring a safe and healthy work environment.Estimated Salary: $45,000 - $60,000 per year, depending on experience.Key ResponsibilitiesAssist...
-
Customer Support Specialist
3 weeks ago
Texarkana, United States TIH Insurance Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other...
-
Customer Support Specialist
3 weeks ago
Texarkana, United States McGriff Insurance Services LLC Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other...
-
Customer Support Specialist
3 weeks ago
Texarkana, United States TIH Insurance Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other...
-
Customer Support Specialist
4 weeks ago
Texarkana, United States McGriff Insurance Services LLC Full timeThe position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other...
-
Customer Care Specialist I-Residential
2 months ago
Texarkana, United States Cable One Full timeJob Description: At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. As a Customer...
-
Healthcare Support Specialist
1 month ago
Texarkana, Texas, United States PSG Global Solutions Full timeJoin PSG Global Solutions as a Healthcare Support Specialist and become a vital part of our Home Health team! As an LVN, you will be responsible for providing quality patient care and performing technical skilled care in the patient's home.Overview of the PositionThis role requires an experienced LVN to work collaboratively with our team to deliver...
-
Mobility Therapist Specialist
4 weeks ago
Texarkana, Texas, United States Healthcare Support Full timeHealthcare Support is a leading healthcare employment partner, providing national healthcare and medical recruiting services with the highest degree of success. As one of the country's top healthcare organizations, we're actively seeking a skilled Physical Therapist for a travel job in Arkansas.About the RoleWe're looking for an experienced Physical...
-
Clinical Support Specialist for Acute Care
3 weeks ago
Texarkana, Texas, United States Christus Health Full timeJob OverviewWe are seeking a skilled Clinical Support Specialist to join our team in an acute care setting. As a key member of our healthcare team, you will provide essential support to patients and colleagues alike.About the RoleThis full-time position offers a competitive salary range of $45,000 - $60,000 per year, commensurate with experience and...
-
Retail Support Specialist
3 weeks ago
Texarkana, Arkansas, United States Family Dollar Full timeAbout the RoleIn this exciting position, you will play a key part in creating an exceptional customer experience at Family Dollar. As a Customer Service Representative, you will be responsible for delivering top-notch service, resolving customer issues, and driving sales through effective product promotion.Your Key ResponsibilitiesDeliver world-class...
-
Texarkana, Texas, United States AMN Healthcare Full timeAbout the OpportunityAMN Healthcare is seeking a Critical Care Specialist to provide locum tenens support in an inpatient setting.
-
Parts Specialist
2 weeks ago
Texarkana, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 1802 New Boston Road [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...
-
Speech Therapist
4 weeks ago
Texarkana, Arkansas, United States Soliant Full timeJob Title: Speech Therapist - Academic Support SpecialistLocation: Texarkana, AREstimated Salary: $80,000 - $110,000 per yearJob Type: Contract, Full-timeJob DescriptionSoliant is seeking a dedicated Speech-Language Pathologist (SLP) to provide comprehensive speech and language therapy services to students in the upcoming academic year.The ideal candidate...
Customer Support Specialist
2 months ago
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)
Please review the following job description:
Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams.
**Hybrid schedule in our Texarkana office**
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system.
2. Escalate issues of increased complexity, according to department standards, to the applicable internal contact.
3. Provide clients with timely information including plan information, rates, contributions, and carrier contacts.
4. Set up policy notebooks for delivery to client; assemble proposals and other presentations for client and prospect meetings.
5. Address and resolve client questions and issues.
6. Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons, and demonstrates creativity in presentation style.
7. Support service and production team in reaching overall agency revenue and retention goals.
8. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards.
9. Assist with all aspects of marketing, as needed.
10. Take report and monitor claims (if applicable).
11. Document member and client communications in the client management services tool according to department standards.
12. Prepare presentations, spreadsheets, direct bill, accounting discrepancies and other communications based on the needs of the internal team and clients.
13. Assist clients with claims resolution.
14. Participate in company sponsored seminars, training workshops and webinars to enhance industry knowledge and education.
15. Other duties and responsibilities assigned by management.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
2. High school diploma or equivalent
3. Demonstrated proficiency in computer applications such as Microsoft Office Suite
4. Demonstrate strong organizational and project skills
5. Strong communication and interpersonal skills (written and verbal)
6. Act with responsiveness, urgency and professionalism in all matters
7. Prioritize work to achieve timely completion of the most critical and sensitive activities
8. Respond quickly to client requests and work to provide appropriate information
9. Accept accountability for the quality of work
Preferred Qualifications:
1. Five years of industry specific experience
2. LOB designations
3. College or advanced degree
General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
TIH supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
