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Practice & Site Coordinator- Harbor Point Family Medicine
4 months ago
Schedule: three 12-hour shifts and one 4-hour shift per week (total 40 hours per week). Days of the week will fluctuate and may include 2 weekends per month. Location will vary between our brand-new Harbor Point location and our 292 Long Ridge Rd location.
Stamford Health is a well-established, award winning Healthcare System with multiple locations in CT.
As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:
- Competitive salary
- Sign on bonuses for designated positions
- Comprehensive, low-cost health insurance plans available day one
- Wellness programs
- Paid Time Off accruals
- Tax deferred annuity and (403b) pension plan
- Tuition reimbursement
- Free on-site parking and train station shuttle
- Childcare partnership with Children's Learning Center
Responsibilities
- Assist the Practice and Site Administrator in managing the daily operations of the practice locations.
- Prepares various documents and handles confidential matters in accordance with rules, policies and procedures.
- Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately.
- Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care.
- Manages the processing of accounts payable in accordance with policies and procedures.
- Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle
- Reconciles monthly billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction.
- Works in collaboration with the Revenue Cycle to resolve, patient billing related matters.
- Ensures mail is opened and processed, and offices are opened and closed according to procedures.
- Provides support to the front desk staff, schedulers and referrals as needed
- Maintain payroll and PTO balance for all departmental employees in the department
- Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors.
- Oversees and is responsible for maintaining and cataloguing records in storage.
- Supports and upholds established policies, procedures, objectives, quality improvements and safety.
- Practice and adhere to Stamford Health's "Code of Conduct" philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability.
- Complies with departmental organizational policies and procedures and adheres to external agency requirements.
- Perform other duties as assigned.
- High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred
- Must exhibit a high degree of responsibility in confidential matters.
- Knowledge of office record keeping and workflow processing is required.
- Ability to work independently and balance multiple priorities is required.
- Effective communication skills, both verbal and written English proficiency required
- Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.
- Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals.
- Proficient in Microsoft Word, Excel, Outlook and EMR.
*We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of the community and patients we serve.
