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Associate Team Leader

1 month ago

Holland, Michigan, United States H&R Block Full time

We are seeking an Associate Team Leader to support a single retail office during tax season at H&R Block. As a key member of our team, you will be responsible for consistently exceeding client expectations and providing daily operations direction for the tax office.

You will begin working a flexible part-time schedule in early December and transition to a full-time schedule from January through April. The ideal candidate will have prior experience working in customer service or a similar role, strong organizational skills, and a customer-centric mindset.

In this role, you will:

  • Support the Multi-Unit Team Leader and serve as onsite point of contact for tax office associates and clients