Guest Service Ambassador

2 weeks ago


Kissimmee, Florida, United States NDM Hospitality Services Full time

NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort. 

Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, and much more

Encore Resort at Reunion is the first of its kind in curated resort residences. A private resort community near Disney in Orlando, Encore elevates the vacation rental experience by bridging the gap between hotel and peer-to-peer lodging.

Job summary: The Front Desk Agent is involved in all aspects of day-to-day operations of Luxury Residential Resorts, LLC home rental inventory. This includes but is not limited supporting the new home rent ready process, maintenance, housekeeping, security, landscaping, IT, etc. for all rental homes. The Guest Services Ambassador will also oversee all guest relations, Assist with guest check in/out procedures (Complete a thorough GSA Pre-Arrival Inspection Detailed Checklist), guest requests and overall guest coordination. Administration of utilities setup for new rental homes. Guest reservation coordination with community gate house and resort club front desk.

Duties:

  • Check in/out and reservation technologies
  • Multi task and effectively manage your time effectively form relationships with homeowners to fully encompass their needs, concerns, questions, etc. regarding the LRR rental program
  • Have a friendly demeanor to encounter guests staying within an LRR managed home and guide them through a personalized tour of their home, assisting in any and all questions they might have regarding their stay
  • Must do Housekeeping/Maintenance Quality Control and or Inspections of homes.
  • Complete a Thorough Inspection checklist for each Pre-arrival.

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
  • Excellent customer service skills in person and via the phone is required
  • Must have guest experience in residential, vacation rental properties
  • Proficient in Microsoft Excel, Outlook and other computer related skills related to job tasks

Physical requirements:

  • Flexible and long hours sometimes required including working weekends, holidays, and hours exceeding 40+
  • Ability to stand and work outdoors in both the heat and cold is required
  • Must be able to lift to 100lbs
  • Ability to walk long distance is required

Great Perks and Benefits - Work with a "Win from within company"

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



  • Kissimmee, Florida, United States NDM Hospitality Services Full time

    . The Guest Services Shift Supervisor is involved in all aspects of supervising the Guest Services team and the day-to-day operations of Luxury Residential Resorts, LLC home rental inventory. This includes but is not limited to supporting the new h Guest Service, Shift Supervisor, Ambassador, Supervisor, Property Management, Guest, Retail

  • Service Ambassador

    7 days ago


    Kissimmee, Florida, United States Cheddar's Full time

    About Cheddar's As a leading casual dining restaurant, Cheddar's offers a warm and inviting atmosphere where guests can enjoy great food and exceptional service. Our team is dedicated to providing an unforgettable experience for every guest who walks through our doors. Job Summary We are seeking a talented Service Ambassador to join our team as a Host at...


  • Kissimmee, Florida, United States Waffle House Full time

    We are seeking reliable and hardworking individuals to join our team as Customer Service Ambassadors. In this role, you will be responsible for providing exceptional customer service and creating a positive experience for every guest who walks through our doors.Key ResponsibilitiesGreeting all incoming customers and addressing any concerns they may...


  • Kissimmee, Florida, United States NDM Hospitality Services Full time

    Job Summary:The Guest Service Ambassador Shift Supervisor is responsible for providing exceptional guest service and support to our luxury residential resort guests.Key Responsibilities:Supervise the Guest Services team to ensure high-quality service deliveryCoordinate guest requests and resolve issues in a timely mannerDevelop and maintain relationships...


  • Kissimmee, Florida, United States NDM Hospitality Services Full time

    Job ResponsibilitiesThe Guest Service Ambassador is responsible for overseeing all aspects of day-to-day operations of home rental inventory, including supporting the new home rent-ready process, maintenance, housekeeping, security, landscaping, IT, and guest relations. They will also oversee guest check-in/out procedures, assist with guest requests, and...


  • Kissimmee, Florida, United States Best Buy Full time

    We are seeking a Customer Service Ambassador to join our team at Best Buy. As a Retail Sales Expert, you will be the face of our company for every customer who visits our stores. You will work closely with customers to understand their needs and provide them with the right technology solutions.About the RoleYou will serve as a brand ambassador by bringing...

  • Service Ambassador

    7 days ago


    Kissimmee, Florida, United States Outback Steakhouse Full time

    Company OverviewAt Outback Steakhouse, we pride ourselves on delivering exceptional dining experiences to our Guests. Our commitment to quality and customer satisfaction is unparalleled.Job DescriptionWe are seeking a charismatic Lobby Experience Specialist who will lead the way in providing friendly, prompt, and attentive service to every Guest who walks...


  • Kissimmee, Florida, United States NDM Hospitality Services Full time

    Role Overview:The Guest Service Ambassador Shift Supervisor is a key member of our luxury residential resort team, responsible for ensuring seamless communication with guests and resolving any issues that may arise.Responsibilities:Provide exceptional guest service and supportSupervise the Guest Services team to ensure high-quality service deliveryCoordinate...


  • Kissimmee, Florida, United States Celebration Hotel Full time

    Guest Services / Front Desk Representative (Part Time - Rotating Shift(s))Our Culture:We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services....


  • Kissimmee, Florida, United States Delta Hotels Celebration Orlando Full time

    About the Team: As a Guest Services Coordinator at Delta Hotels Celebration Orlando, you will be part of a dynamic team dedicated to providing exceptional guest experiences.Responsibilities:Assist guests with check-in and check-out processes, ensuring a smooth and efficient experience.Respond to guest inquiries and resolve complaints in a professional and...


  • Kissimmee, Florida, United States Wingstop Full time

    Wingstop - 7589 W. Irlo Bronson Memorial Highway - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting...


  • Kissimmee, Florida, United States Marriott Full time

    About UsWe are committed to delivering exceptional service and exceeding guest expectations. Our goal is to make every stay with us memorable and enjoyable.


  • Kissimmee, Florida, United States Westgate Resorts Full time

    Key Responsibilities:Greet, register, and assign rooms to guestsTransmit and receive telephone messagesAnswer inquiries pertaining to hotel services; registration of guestsKeep records of room availability and guest's accountsCompute bill, collect payment, and make change for guestsMakes and confirms reservationsPrepares daily reports (credit limit,...


  • Kissimmee, Florida, United States MasterCorp Full time

    MasterCorp Job OverviewWe are seeking a highly motivated and detail-oriented Houseperson/Runner to join our team at Piney Shores Resort. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of guest rooms and public areas.Your Responsibilities:Clean and maintain guest rooms and public areas to...


  • Kissimmee, Florida, United States AdventHealth Full time

    Job Title: Guest Services SpecialistReports to: Department ManagerLocation: AdventHealth KissimmeeJob Type: Full-timeShift: DayAbout the Role:We are seeking a highly organized and friendly Guest Services Specialist to join our team at AdventHealth Kissimmee.Main Responsibilities:Provide exceptional customer service to patients, visitors, and staff...


  • Kissimmee, Florida, United States AdventHealth Full time

    Guest Services Specialist-Information DeskLocation: AdventHealth Kissimmee-2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744All the benefits and perks you need for you and your family: -          Benefits from Day One-          Paid Days Off from Day One-          Student Loan Repayment Program-          Career Development...


  • Kissimmee, Florida, United States AdventHealth Full time

    Guest Services Specialist-Information DeskLocation: AdventHealth Kissimmee- 2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and SupportOur...


  • Kissimmee, Florida, United States AdventHealth Full time

    Guest Services Specialist-Information DeskLocation: AdventHealth Kissimmee- 2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and SupportOur...


  • Kissimmee, Florida, United States NDM Hospitality Services Full time

    Job Description:The Guest Service Ambassador Shift Supervisor is responsible for supervising the Guest Services team, coordinating with other departments, and ensuring seamless communication with guests.Key Responsibilities:Develop and implement strategies to improve guest satisfactionMaintain accurate records and reports on guest interactionsServe as a...


  • Kissimmee, Florida, United States Marriott Full time

    Additional Information Pay: $19.00/hour, Great BenefitsJob Number 25038213Job Category Rooms & Guest Services OperationsLocation Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States, 34746VIEW ON MAP...