User Experience Designer

4 weeks ago

Boston, United States Axelon Full time

Candidate can be local to any one of these Work Locations (On-Site Hybrid; 3 days per week):

- Charlotte, NC
- Boston, MA
- New York, NY
- Pennington, NJ
- Plano, TX
- Phoenix, AX
- San Francisco, CA
- Seattle, WA

Resumes MUST include link to portfolio (resumes without a portfolio link will NOT be considered at this time)

Lead UX Researcher

What you'll do in this role
You will plan, execute and report out on research for a variety of touchpoints: website, mobile, and native apps. This researcher should be able to collect and analyze data to uncover user behaviors, needs and motivations to drive actionable insights for digital experiences and the product design process. You will:
• Work closely with either a senior or lead researcher to support cross-functional product and design teams. Evaluate in-progress design artifacts, develop and execute research programs to effectively meet the bank's business and design objectives.
• Conduct a variety of qualitative and quantitative research activities to provide a comprehensive understanding of the digital experience. This includes both evaluative and generative toolsets.
• Partner collaboratively with designers and stakeholders to understand research needs.
• Produce solid deliverables across the research workflow, including: research briefs, screeners, test plans, quantitative and qualitative analysis, heuristic reviews, & reports.
• Communicate and share your work in a clear, organized and actionable manner, generating visual artifacts that make the research process and your findings digestible, impactful and easily understood.

You're a person who has (required skills)
• 3+ years of well-rounded experience in design research, methodologies, analysis & actionable reporting.
• Familiarity and experience with the following evaluative techniques: both unmoderated and moderated usability testing, click tests, card sorting, tree tests, concept testing, comparative testing and think-aloud protocol.
• Familiarity and experience with the following generative techniques: analytics mining, secondary research, competitive analysis, surveys, experience audits, customer intercepts, participatory design, diary studies, contextual inquiry and field observation.
• Experience testing across desktop, mobile & native (IOS/Android) platforms.
• A research portfolio that conveys strong examples of your research approach, presentation, and visual story-telling skills.
• Knowledge of best practices in user interface design and the ability to make both heuristic & research-based design recommendations.
• Proficiency with User Zoom / User Testing, D-Scout and other online testing platforms.
• Proficiency with MS Office tools, Keynote, Freehand and/or Mural.

nd you are a person who:
• Solves problems without being asked
• Brings a strong work ethic to every project
• Achieves results and manages time well
• Builds and nurtures strong working relationships with colleagues, whether co-located or in distributed teams, while fostering a diverse and inclusive environment
• Loves to learn and has an aptitude for new design and technology skills
• Demonstrates strong listening, communication and presentation skills
• Adapts quickly and positively to change

You'll be better prepared if you have (desired skills)
• Experience collaborating through Sketch, InVision, and other common design tools to facilitate testing
• Experience with analytics and quantitative analysis of VOC utilizing sources such as App Store ratings, Medallia, Clicktale/Contentsquare, Adobe Analytics, Quantum Metric, etc.
• Experience with Jira, Confluence, and design systems

Top 3 MUST Have:
1. 3+ years of well-rounded experience in design research, methodologies, analysis & actionable reporting.
2. Familiarity and experience with the following evaluative techniques: both unmoderated and moderated usability testing, click tests, card sorting, tree tests, concept testing, comparative testing and think-aloud protocol.
3. Familiarity and experience with the following generative techniques: analytics mining, secondary research, competitive analysis, surveys, experience audits, customer intercepts, participatory design, diary studies, contextual inquiry and field observation.

Travel is possible: Possibly 5% to project meetings in a TBD US location

  • User Experience Designer

    4 weeks ago

    Boston, United States Regan Communications Group Full time

    Position: Front-End UX DesignerLocation: Flexible (any of multiple office locations)Employment type: Full-timeSchedule: Monday through Friday, hybrid or remote.Job descriptionRegan Digital Studios (RDS), a division of Regan Communications Group (RCG), is seeking a highly creative and detail-oriented Front-End UX Designer. As a member of our dynamic, growing...

  • User Experience Design Specialist

    2 months ago

    Boston, Massachusetts, United States Boston Medical Center (BMC) Full time

    Boston Medical Center Health System is seeking a User Experience Design Specialist to join our digital team in the Marketing and Communications department who will be responsible for implementing user-centered design across various websites.Under the direction of the Director of User Experience, you will deliver design projects by partnering with...

  • Senior User Experience Designer

    4 weeks ago

    Boston, United States HqO Full time

    About HqOAs the leader in workplace experience technology, HqO is revolutionizing how people connect with each other and the places they work - right from the palm of their hands. Composed of an award-winning app, analytics suite, hybrid work tools, and a flex space management system, the HqO Workplace Experience Platform empowers top employers and...

  • Senior User Experience Designer

    4 weeks ago

    Boston, United States HqO Full time

    About HqOAs the leader in workplace experience technology, HqO is revolutionizing how people connect with each other and the places they work — right from the palm of their hands. Composed of an award-winning app, analytics suite, hybrid work tools, and a flex space management system, the HqO Workplace Experience Platform empowers top employers and...

  • Senior User Experience Designer

    2 months ago

    Boston, United States HqO Full time

    About HqOAs the leader in workplace experience technology, HqO is revolutionizing how people connect with each other and the places they work — right from the palm of their hands. Composed of an award-winning app, analytics suite, hybrid work tools, and a flex space management system, the HqO Workplace Experience Platform empowers top employers and...

  • User Experience Designer

    1 month ago

    Boston, United States Canon Recruiting Group Full time

    POSITION: User Experience Designer FULLTIME/PARTTIME: Full Time LOCATION: Boston, MA SCHEDULE: Monday - Friday; 8:00 AM - 5:00 PM ET PAY RANGE: $ 80 – 88 hourly (Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.) ASSIGNMENT: 09/16/2024 To 12/31/2024 JOB DESCRIPTION: Senior...

  • User Experience Designer

    1 month ago

    Boston, United States Canon Recruiting Group Full time

    Job DescriptionJob DescriptionPOSITION: User Experience Designer FULLTIME/PARTTIME: Full Time LOCATION: Boston, MA SCHEDULE: Monday - Friday; 8:00 AM - 5:00 PM ETPAY RANGE: $ 80 – 88 hourly (Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)ASSIGNMENT: 09/16/2024 To 12/31/2024JOB...

  • Director User Experience

    1 month ago

    Boston, Massachusetts, United States Boston Medical Center (BMC) Full time

    POSITION SUMMARY:Boston Medical Center Health System is seeking an innovative and accomplished Experience Strategist and Designer to join our digital team in the Marketing and Communications department. As the Director of User Experience, you will be responsible for delivering end-to-end experiences that patients desire and want to engage with.Under the...

  • User Experience Researcher

    3 days ago

    boston, United States Creative Cove Inc. Full time

    Our SaaS client is looking for a UX Researcher with 3+ years' experience for an immediate full time contract role going until the end of the year. You'll be working across teams in design, product management, and engineering. Experience with tools such as Hotjar, SurveyMonkey, Optimal Workshop, Google Forms, and Loop11 required for this...

  • User Experience Researcher

    3 days ago

    Boston, United States Creative Cove Inc. Full time

    Our SaaS client is looking for a UX Researcher with 3+ years' experience for an immediate full time contract role going until the end of the year. You'll be working across teams in design, product management, and engineering. Experience with tools such as Hotjar, SurveyMonkey, Optimal Workshop, Google Forms, and Loop11 required for this...

  • User Experience Researcher

    18 hours ago

    Boston, United States Creative Cove Inc. Full time

    Our SaaS client is looking for a UX Researcher with 3+ years' experience for an immediate full time contract role going until the end of the year. You'll be working across teams in design, product management, and engineering. Experience with tools such as Hotjar, SurveyMonkey, Optimal Workshop, Google Forms, and Loop11 required for this...

  • Senior Director, User Experience

    1 week ago

    Boston, United States Divvy Cloud Corp. Full time

    Senior Director, User ExperienceAbout the TeamThis position will be a transformative role dedicated to cultivating a best-in-class user experience for all our customers. You will join our product leadership team, reporting directly to our Chief Product Officer. In close partnership with Product Management and Engineering you will define and drive the...

  • Principal - Experience Design

    5 days ago

    Boston, United States Avance Consulting Services Full time

    Hi,Greetings!Hope you are doing great!I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position.Role: Principal – Experience DesignDuration: Full TimeLocation: Boston, MAQualificationsBachelor’s degree or foreign equivalent...

  • Principal - Experience Design

    5 days ago

    Boston, United States Avance Consulting Services Full time

    Hi,Greetings!Hope you are doing great!I would like to update you on an urgent open position with our esteemed client. Please go through the Job Description. Send me your updated resume and expected rate for the below position.Role: Principal – Experience DesignDuration: Full TimeLocation: Boston, MAQualificationsBachelor’s degree or foreign equivalent...

  • Senior Experience Designer

    3 weeks ago

    Boston, United States Digitas Full time

    Job DescriptionJob DescriptionCompany DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas...

  • Senior Experience Designer

    2 days ago

    Boston, Massachusetts, United States Digitas Full time

    About the RoleWe are seeking a highly skilled Senior Experience Designer to join our team at Digitas. As a key member of our design team, you will be responsible for crafting digital experiences that are intuitive, engaging, and meet the needs of our clients.Key ResponsibilitiesDevelop and implement digital experience strategies that drive business...

  • Associate Director, Experience Design

    3 weeks ago

    Boston, United States Digitas Full time

    Job DescriptionJob DescriptionCompany DescriptionDigitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas...

  • Conversational Experience Designer

    7 days ago

    Boston, Massachusetts, United States Fidelity TalentSource LLC Full time

    Position Overview:Fidelity Investments is in search of a dynamic, digital-savvy innovator who excels in conversation design and is dedicated to crafting seamless, user-friendly digital interactions for clients. As part of the Content team, your primary focus will be on designing engaging dialogues for our chatbot. This role emphasizes empowering customers...

  • Conversational Experience Designer

    7 days ago

    Boston, Massachusetts, United States Fidelity TalentSource LLC Full time

    Position Overview:Fidelity Investments is seeking a dynamic, digital-oriented innovator with expertise in conversation design, dedicated to crafting seamless and straightforward digital interactions for users. As part of the Content team, your primary focus will be on developing engaging dialogues for our chatbot. This role emphasizes enabling customers to...

  • Experience Design Lead(Mobile)

    3 weeks ago

    Boston, United States Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...