Epic Willow Analyst

Willow Analyst-Pharmacist Analysts are the primary support contact for Pharmacy applications. Willow Analyst-Pharmacist analysts coordinate issues which arise for their application areas and must be knowledgeable about the organization's policies, procedures, quality standards, and business operations. As most Epic applications integrate data, the application analyst should know where each piece of data within a respective workflow originates and ultimately contributes to quality outcomes. Familiarity with a healthcare organization's pharmacy workflows, regulatory requirements, and patient experiences as well as understanding a wide array of integration points is required. Willow Analyst-Pharmacist analysts must make decisions regarding the urgency and or seriousness of calls and serve as a liaison between the technical staff of the department and the department's wide variety of customers and must escalate appropriately to resolve issues. Depending on operations, business or project needs, the Willow Analyst-Pharmacist Analyst may be asked to perform duties outside what is defined in the job description on a temporary basis.

Required Knowledge & Skills

Education: Bachelor's Degree

Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

GEORGIA PHARMACIST LICENSURE

Qualifications

* Current Epic certification(s) or accreditation in area of support is preferred. Epic certification in other areas may be considered initially. If Epic certification(s) in area of support has not been obtained or has lapsed, certification(s) related to area of support must be achieved during first 90 days. Epic certification(s) in area of support must be kept current, completing NVT (new version training) and re-certification as required.

* Doctor of Pharmacy Degree Preferred.

* Additional Epic Certifications Accreditations and Badges preferred but not required

* Analyst level and role specific qualifications are outlined in the Information Technology Ladders Policy