Customer Program Manager
2 weeks ago
Momentive Technologies delivers purity that inspires progress. Leveraging a nearly 75-year legacy of innovation, our ultra-high-purity products help enable high-quality processing and production for a wide range of applications in the semiconductor, photovoltaic, lighting, aerospace, water purification, pharmaceutical, consumer electronics and telecommunications industries.
As a world leader in fused quartz and ceramic solutions, we offer an unrivaled ability to supply custom material solutions at scale to the highest standards of quality. By engineering custom materials with uncommon purity and unwavering precision, Momentive Technologies gives our customers the freedom to think big and develop transformative products that benefit mankind on the grandest of scales. Together, Momentive Technologies and our customers are reshaping the world.
Customer Program Manager, Semiconductor
Customer Program Manager is responsible for the execution of one or more projects under development by the customer from product concept to volume production and manages the day-to-day customer order fulfillment activities.
Responsibilities
- Perform as liaison between the customer and the internal business team, managing the transfer of information and requests. Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations and solutions to issues.
- Manage MT's understanding of customer designs, product requirements, product development, and ensure MT will be part of customer's product roadmap.
- Coordinate with various functions within the company, including operations, procurement, supply chain, and quality managers to ensure customer requirements are handled appropriately, including but not limited to delivery/service, quality complaints, cost down roadmaps, quality roadmaps, price models, etc...
- Coordinate material management between suppliers, internal machining, and customers to ensure lead-times are met.
- Attend regular production and other meetings to coordinate information.
- Support Technology team in related new product development projects and application engineering team with adjacent customer projects.
- Establish project charter, plans and meetings to manage day-to-day and strategic activities.
- Travel
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Strongsville, United States MOMENTIVE PERFORMANCE MATERIALS QUARTZ, INC. Full timeAbout Momentive Technologies Momentive Technologies delivers purity that inspires progress. Leveraging a nearly 75-year legacy of innovation, our ultra-high-purity products help enable high-quality processing and production for a wide range of applications in the semiconductor, photovoltaic, lighting, aerospace, water purification, pharmaceutical, consumer...
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