Youth Behavioral Health Case Manager
3 weeks ago
Position Title: Youth Behavioral Health Case Manager
Department: Kumeyaay Family Services
Supervised By: Youth Behavioral Health Program manager
Location: SIHC service area, primarily Alpine and Campo
Status: Non-Exempt
Compensation: $19.38-$27.53/hr DOE
Grant: Grant Funded
Clinic Hours: Monday-Friday, 8:00AM-4:30PM; some evenings and weekends will be required based on program needs.
GENERAL STATEMENT OF RESPONSIBILITIES:
The Youth Behavioral Health Case Manager works with the Youth Behavioral Health program staff to serve children and youth within the community. The Case Manager will work closely with numerous SIHC departments, to include but not limited to medical, dental, ICSS, and behavioral health to assure wrap around services are being provided to the client.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Provide care and case management for all clients to include identifying needs, advocating, and connecting child/youth and family to resources by providing warm hand offs and introductions.
- Responsible for establishing a resource network of services/programs for children who have experienced trauma.
- Responsible for following all SIHC safety policies and procedures during work hours.
- Responsible for thorough understanding of the Program and its requirements, including funding parameters and reporting requirements.
- Responsible for maintaining client files and documenting all client interactions in a professional and timely manner.
- Work collaboratively with the Youth Behavioral Health program staff, as a team, to meet client needs and interact with all SIHC department.
- Provide a high level of customer service for both internal and external partners and clients.
- Responsible for collaborating with all other SIHC departments.
- Responsible for initiating, maintaining, and fostering collaboration with other service providers, including but not limited to: Child Protective Services, San Diego County Court, San Diego County District Attorney’s Office, San Diego County Sheriff’s Office, San Diego County School Districts in the immediate area of the SIHC service area, and SIHC providers, County providers, and nonprofit providers in the region.
- Responsible for working with Youth Behavioral Health program staff with ongoing program evaluation and development activities.
- Responsible for compiling monthly statistics and reports for the Youth Behavioral Health program staff.
- Responsible for keeping the Youth Behavioral Health program staff informed of program needs, accomplishments, and developments, and for participating in ongoing quality assessment.
- Responsible for meeting with all clients to assess case management needs.
- Working knowledge of Agency policies and procedures, HIPAA, Department of Mental Health, Department of Social Services, and other state, federal regulations.
- Responsible for outreach activities to include representing SIHC and KFS during community events and educational activities.
- Understanding of the Award Terms and Conditions as well as the scope of the grant.
- Ability to work a flexible schedule may be required based on need.
- Other duties as assigned.
QUALIFICATIONS:
Education/Experience: Minimum of Bachelor’s degree required in counseling, psychology or related field, or equivalent experience. Experience working children/youth who have experienced trauma and/or other mental health issues, preferred. Previous case management experience strongly preferred. Must be familiar with issues surrounding DV/IPA, Indian child custody, domestic violence, and the relation of California Indians to the California courts. Education, training, and/or experience, which clearly demonstrates possession of the knowledge and skills stated above. Must be 18 years of age or older.
Licenses/Certifications: A valid California driver’s license is required at the time of appointment and must be maintained throughout employment. Applicant must be insurable under SIHC vehicle insurance policy at the time of hire and throughout employment. Certifications and/or licenses appropriate to the positions required education and profession must also be valid and maintained.
Character: Applicants must have a reputation for honesty and trustworthiness. Must be responsible and able to exercise good judgment, accept administrative supervision, pay attention to detail, follow instructions, including the ability to interact effectively and communicate with people in a professional and courteous manner. Must be highly confidential and respect confidentiality to all limits of the governing laws and ethics. Applicant must be able to work as a team with other staff. Applicant should be sensitive to client’s needs and knowledgeable about the local Indian community.
Other: Applicants must have a thorough knowledge of laws, rules, and regulations governing the field of Social Services, and the treatments, policies and procedures relating to the provision of those services. Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray, and blood/urine drug screening test. Health must be adequate to perform all duties of the position. Applicants must complete a SIHC application and submit it to Human Resources prior to the close dates indicated. The position is co-located at the Alpine and Campo Clinics.
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