IT Support Technician
3 months ago
HELP DESK SUPPORT TECHNICIAN
The ideal candidate must possess the following:
Responsibilities:
Communicates with all levels of customers
• Installs and configures applications and other supported software packages
Performs basic troubleshooting and triage of computers via remote computer
access and phone
• Resolves routine issues and problems related to hardware and software
Creates tickets for all problems called into the Technology Helpdesk
• Quickly escalates issues and problems that are not resolvable as necessary
Assists clients with resolving device related issues via telephone support
• Helps determine technical needs of supported systems
• Participates as team member on projects
Records activities in the service desk software system
Updates/Creates internal supported system documentation
Communicate technical issues, risks, and approaches to clients
• Performs other duties as assigned
Required Skills:
• Possession of a high school diploma or an appropriate equivalent, plus one year
of experience in an inbound call center environment
Two years installing, configuring, maintaining, and trouble-shooting personal
computers and related equipment, operating systems, and software applications,
preferably in a large, multi-site agency.
• Experience with remote troubleshooting preferred
• Possession of a valid class C Maryland driver's license or an equivalent is
required.
Requirements
Desired Skills:
• Possession of A+ (Remote Technician) and Network+ certification is preferred
• Knowledge of computer operations and support
Skill in installing, configuring, maintaining, and trouble-shooting personal
computers and related equipment
• Skill in installing, configuring, maintaining, and trouble-shooting operating
systems, software applications, and cabling components
Skill in providing technical assistance, guidance, and training to users of varying
levels of skills and abilities
Skill in establishing and maintaining effective working relationships
Skill in effectively prioritizing assignments and tasks
• Skill in communicating clearly and effectively
• Ability to provide consistent quality customer service
Ability to deescalate customers
• Ability to maintain confidential information
-
Fire Department Technician
1 month ago
Towson, Maryland, United States Government Jobs Full timeJob Opportunity:We are seeking a highly skilled Breathing Apparatus Technician to join our team at Government Jobs. This is a great opportunity for individuals who are passionate about public safety and want to make a difference in their community.Job Summary:The selected candidate will be responsible for maintaining and operating breathing apparatus...
-
Cardiac Technician
2 weeks ago
Towson, United States University of Maryland Medical System Full timeJob SummaryThe Cardiac Technician is a vital member of our healthcare team, responsible for providing comprehensive care to patients requiring diagnostic testing in an organized and systematic manner according to established department/hospital policies and standards.Key ResponsibilitiesPerform diagnostic testing procedures, including electrocardiograms and...
-
Towson, United States Greater Baltimore Medical Center (GBMC) Full timeUnder direct supervision, assists the Registered Nurse in providing direct and indirect patient care. Assists the Registered Nurse with delegated nursing procedures under the day-to-day supervision of the Registered Nurse and is formally supervised by the Nurse Manager. Education: High School or GED. Licensures/Certifications: * Current registration with the...
-
Water/Fire Restoration Specialist
1 week ago
Towson, United States Restoration Services by Paramount LLC Full timeJob DescriptionWe are seeking a skilled Water/Fire Restoration Technician to join our team at Restoration Services by Paramount LLC in Towson, Maryland.As a Water/Fire Restoration Technician, you will play a critical role in helping our customers recover from disasters and return their homes and businesses to normal.Key responsibilities include:Providing...
-
Residential Water Treatment Trainee
1 month ago
Towson, United States Atlantic Blue Water Services Full timeGrow Your Career with Atlantic Blue Water ServicesWe are an established Water Treatment & Plumbing Company seeking a motivated and reliable Residential Water Treatment Apprentice to join our team. As a key member of our team, you will assist our technicians on multiple job sites, gaining hands-on experience and the opportunity to advance to a company...
-
Dealership Mechanic
2 months ago
Towson, United States CarMax Full time7118 - Laurel - 8800 Freestate Dr, Laurel, Maryland, 20723CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMaxEnsure every vehicle is one our customers can rely onAt CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians use...
-
Clinical Therapist
3 weeks ago
Towson, Maryland, United States Eleos ABA Full timeWe're seeking a skilled Clinical Therapist - Autism Services Specialist to join our team at Eleos ABA. As a trusted member of our staff, you'll have the opportunity to make a meaningful impact in the lives of our clients and their families .**About Us**At Eleos ABA, we're dedicated to providing high-quality, compassionate ABA services to individuals with...
-
Clinic Manager
4 weeks ago
Towson, United States Golden Steps ABA Full timeOverviewClinic Manager Job Description: The Golden Steps Clinic Manager sets the tone for the entire center's team member culture and family experience. This role is responsible for the client and team member experience at the center ranging from the appearance of the space to the customer service experienced when a client's family enters the building. This...
-
Auto Glass Installer
6 months ago
Towson, United States Glass America Full timeJob Description: Glass America Auto Glass Technician Towson, MD Glass America continues to grow! We are seeking career oriented Technicians that have a desire to work for a respected leader in the auto glass industry. Glass America truly believes our employees are our greatest asset. What Glass America offers you: Full-time position with...
-
Per Diem Infusion Registered Nurse
2 months ago
Towson, United States Gastro Health Full timeTo support our continued growth, we are seeking a per diem Infusion Registered Nurse to join our team in Towson, MD. Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health. Now with 150 locations in seven states, our team of physicians, advanced practice providers, nutritionists, technicians, and support...
-
Towson, United States Gastro Health Full timeTo support our continued growth, we are seeking a per diem Infusion Registered Nurse to join our team in Towson, MD. Gastro Health is an extensive and diverse group of professionals dedicated to digestive and liver health. Now with 150 locations in seven states, our team of physicians, advanced practice providers, nutritionists, technicians, and support team...
-
Behavior Specialist
1 week ago
Towson, United States Steps Full timeEmbrace the future, join our dynamic team of Behavioral Therapists!Our Behavioral Therapists provide therapy based upon the principles of Applied Behavior Analysis (ABA) to children with Autism and related developmental disabilities in a home-based, clinic-based, and school setting.We are looking to hire a Behavior Therapist or Registered Behavior Technician...
-
Autism Specialist
5 months ago
Towson, United States Steps Full timeWelcome to Steps Behavioral Health!We are looking to hire a Behavior Therapist or Registered Behavior Technician (RBT)Join our amazing autism treatment team offering behavior therapy to those on the autism spectrum. Our Behavioral Therapists provide therapy based upon the principles of Applied Behavior Analysis (ABA) to children with Autism and related...
-
Towson, United States University of Maryland Medical System Full timeJob Description Focus of clinical practice/care delivery and on own learning. Uses/applies evidence-based practice, accesses appropriate resources. Follows unit based protocols, documentation, pathways, etc Involves patient and family in care; follows model of care delivery guidelines. Conducts patient/family needs assessment; initiates and documents...
-
CRNA Towson Maryland Gastro Health
2 months ago
Towson, United States Gastro Health Full timeTo support our continued growth, Gastro Health is seeking dedicated per diem, part-time , and full-time CRNAs to join us in our mission to provide high-quality, patient-centered anesthesia care at our endoscopy centers in the Greater Baltimore Area, including Towson. **_ Endoscopy Center of North Baltimore ECNB_ ** 1220 E Joppa Rd. Building C, Suite...
-
CRNA - Towson, Maryland - Gastro Health
2 months ago
Towson, United States Gastro Health Full timeTo support our continued growth, Gastro Health is seeking dedicated per diem, part-time, and full-time CRNAs to join us in our mission to provide high-quality, patient-centered anesthesia care at our endoscopy centers in the Greater Baltimore Area, including Towson. Endoscopy Center of North Baltimore ECNB 1220 E Joppa Rd. Building C, Suite 508 Towson, MD...
-
Registered Dietitian
4 months ago
Towson, United States NutraCo Full timeNutraCo is a company that provides Clinical Nutrition Services to Long Term Care facilities across the United States. NutraCo has an exciting opportunity available for a motivated, goal-oriented Registered Dietitian located onsite near Towson, MD. This position is a Full-Time position with a competitive salary and benefits package being offered....
-
Travel Registered Nurse RN Home Health
7 days ago
Towson, United States OneStaffMedical Full timeWe. Are. OneStaff. Medical. An independently-owned, nationally-recognized and amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us. Be bold....
-
Parttime CRNA Baltimore Metro Gastro Health
2 months ago
Towson, United States Gastro Health Full timeTo support our continued growth, Gastro Health is seeking dedicated per diem, part-time , and full-time CRNAs to join us in our mission to provide high-quality, patient-centered anesthesia care at our endoscopy centers in the Greater Baltimore Area. We have locations in Catonsville, Columbia, Annapolis , and Towson. ** Endoscopy Center of North Baltimore...
-
Sterile Processing Endoscopy Specialist
3 days ago
Towson, United States Greater Baltimore Medical Center (GBMC) Full timeUnder general supervision, directly responsible for all areas involving high level disinfection, maintaining current knowledge of standards including new and upcoming changes in the industry. Serves as the expert for high level processing for the central sterile department. Education: Associates Degree Required Licensures/Certifications: * Certificated...