Public Areas Attendant for Andaz Miami Beach

2 months ago

Miami, United States Andaz Miami Beach Full time

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences.

Andaz Miami Beach is now recruiting Public Area Attendants to join the hotel's opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. Opening in early 2025, the property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion.

Position Summary

The Public Area Attendant is responsible for maintaining the cleanliness of the hotel. This person must have exceptional communication skills as well as superior guest service abilities.

This position is fast paced with constant customer interaction and must be able to push and pull a moderate weight. The Public Area Attendant must be knowledgeable about floor care in areas of wood floor, carpet, marble floor, mopping, buffing, crystallizing, stripping, waxing and shampooing.

Position Responsibilities/ Essential Functions

• Cleaning of common/public areas ; Cleans assigned washrooms, to specified standards using prescribed procedures, including but not limited to wiping, dusting, sweeping, mopping, polishing, scrubbing, shampooing, other and straightening;

• Acknowledges and greets guests in public spaces with a warm, friendly greeting;

• Reports damaged or defective washroom equipment or fixtures to the shift leader;

• Maintains stock of cleaning equipment and chemicals in good order; requests towels, cleaning supplies and equipment, as needed; accounts

• Picks up ground litter around hotel or whatever visible.

• Assists the housekeeping department as needed with cleaning, laundry, and supplies

• Complete various additional tasks and assignments as needed.

• Ensuring that the facility remains clean at all times.

• Responding to customers' queries, concerns, and complaints.

• Pushing empty and full bins with linens, bending while sorting items and lifting items to pack on shelves.

• Perform any other related duty as required.

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