IT Manager

1 week ago

Raleigh, United States Advanced Recruiting Partners Full time

The Posit ion

Manage & oversee the Automation Technicians & Desktop Support team members, providing direction, coaching/mentoring & support for NNPILP DFP operations. Provide leadership & guidance to direct reports. Responsible for developing super users in the PCS, MES, Historian, Client, & PLC applications for the purpose of providing first-level support to the Operations personnel for these applications. Ensures effective stakeholder management using effective communication & expectation alignment.

  • Essential FunctionsIdentify continuous improvement opportunities & implement them in order to maintain & improve process control systems
  • Support automation engineer technicians as a coach & mentor on automation projects that involve process control systems
  • Provides expert advice on automation-related software licenses & service level agreements
  • Support audit s & inspections as SME for process control systems
  • Primary lead on automation engineering stakeholder management, actively involving automation technicians to meet stakeholder expectations at all levels across the organization, as well as in Denmark (DK)
  • Provide direction & assistance to direct reports in order to meet &/or exceed customer requirements
  • Responsible for the completion of the periodic preventive maintenance (PM) plans related to automation & desktop support assets
  • Schedule & execute plans in coordination with manufacturing schedules
  • Collaborate wit h department leadership wit h oversight of training, development, coaching, performance management, recruitment & employee relations
  • Manage, lead & coach direct reports to ensure a high performing collaborative team environment. Provide continuous feedback, structure & accountability to improve team performance
  • Drive technical discussions & problem solving
  • Create, develop, define & implement dynamic key performance indicators (KPIs) for areas of responsibility
  • Ensure automation systems & processes are available, capable & accessible to meet production & business requirements
  • Follow all safety & environmental requirements in the performance of duties
  • Operate within the quality system
  • Support corporate, DFP, local IT & local stakeholder init iatives & projects
  • Other accountabilities, as assigned
  • QualificationsBachelor's degree in engineering/related technical field required
  • Minimum of eight (8) years engineering experience in process-based manufacturing, utilit y &/or packaging systems required
  • Windows Operating Systems required
  • Manufacturing information systems (Automation & IT ) knowledge as applied wit hin a GxP environment required
  • Relational databases (MS SQL, Oracle & Manufacturing Execution Systems [MES]) required
  • Automated control systems, related & supporting infrastructure & protocols required
  • Proven expertise in mentoring/development, planning/organizing, managing execution & revising the work plan for complex problems solved by cross functional teams preferred
  • Ability to relate well to a wide cross section of stakeholders preferred
  • Proven expertise, (e.g., project management) in planning/organization & project execution, follow-up & completion preferred

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