Community Health Advocate

2 months ago

Bronx, United States BronxWorks Full time

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring (1) Community Health Advocate for MOMS Partnership Program

RESPONSIBILITIES:

  • Participate in onboarding and ongoing training in the MOMS Partnership model with Elevate Policy Lab and the other BronxWorks MOMS team members. Apply knowledge gained through training consistently throughout course delivery to maintain fidelity to the model.
  • Co-facilitate weekly MOMS Stress Management Course – an evidence-based group mental health intervention – alongside BronxWorks shelter social workers. The course is delivered in English or Spanish to female-identifying caregivers residing in BronxWorks Family Shelters. On average, course cohorts include 10-12 participants and multiple cohorts run simultaneously.
  • Collaborate with all BronxWorks Family Shelter social services staff to identify and recruit potential program participants for the MOMS Stress Management Course.
  • Meet with potential program participants from BronxWorks family shelters and refer them to be screened for eligibility with a shelter social worker. If found eligible, hold one-on-one engagement sessions to enroll participants and prepare them for course participation.
  • Co-lead focus groups of Spanish-speaking female-identifying caregivers to aid the BronxWorks and Elevate team in culturally adapting materials for Hispanic and Latino mothers. Focus group participants and program participants will also include newly arrived asylum-seeking immigrants.
  • Maintain consistent communication with 24-40 program participants actively engaged in the MOMS Stress Management Course to support their course attendance, homework completion, and overall engagement in the program.
  • Aid program participants in identifying their individual and family goals beyond obtaining permanent housing such as education, employment, and childcare. Collaborate with the BronxWorks Family Shelter social services staff to support participants’ progress towards identified goals.
  • Communicate effectively both verbally and in writing with clients and team members.
  • Maintain clarity around shelter policies and procedures, to best advise program participants in getting their needs met.
  • Maintain familiarity of community resources and events to effectively provide referrals to program participants supportive of their goals.
  • Document all interactions with, or on behalf of, clients.
  • Contribute ideas for enhancing and expanding services provided to clients and families through the MOMS Partnership program.
  • Actively participate in bi-weekly supervision with your direct supervisor to support successful engagement in the program, manage complex client needs, and maximize efficiency in program delivery.
  • Perform additional duties as assigned including administrative programmatic tasks.
QUALIFICATIONS:
  • High School Education or higher preferred.
  • Bilingual and literate in English and Spanish required.
  • Personal experiences with homelessness, particularly experience residing in a family shelter in New York City.
  • A minimum of one year of work experience in a related field preferred.
  • Interest in mental health service delivery.
  • Proficiency in modern business communications including personal computers, cell phones, electronic mail, voicemail, facsimile, and copier equipment.
PHYSICAL REQUIREMENTS
  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.

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